https://www.sicer.it/

Responsibilities:Promotion and sale of complete plants for the production of quartz composite slabs.Promotion and sale of CNC cutting machines for cutting and finishing marble, quartz composite and ceramic slabs.Creation and management of a network of agents in Turkey and Brazil.Analysis of customer needs and development of customised solutions.Negotiation and closing of commercial contracts at international level.Monitoring market trends and product… Show more Responsibilities:Promotion and sale of complete plants for the production of quartz composite slabs.Promotion and sale of CNC cutting machines for cutting and finishing marble, quartz composite and ceramic slabs.Creation and management of a network of agents in Turkey and Brazil.Analysis of customer needs and development of customised solutions.Negotiation and closing of commercial contracts at international level.Monitoring market trends and product performance.Results:Opening of the Turkish market with the sale of the first plant for the production of quartz slabs supplied by Veneto Machinery.Sale of complete plant to American company followed by its installation in IndiaDevelopment of strong relationships with agents and key customers in Turkey and Brazil. Show less

Responsibilities:Handling customer issues related to malfunctioning of sold machinesStaff reduction and selection of new technical operatorsOrganisation and management of the sales department in the Guangdong region.Coordination of the customer service teamSupervision of the spare parts warehouse at the head office in Foshan, GuangzhouManaging the company's Profit & Loss (P&L), following the shareholders' directives.Maintaining and developing relationships with local… Show more Responsibilities:Handling customer issues related to malfunctioning of sold machinesStaff reduction and selection of new technical operatorsOrganisation and management of the sales department in the Guangdong region.Coordination of the customer service teamSupervision of the spare parts warehouse at the head office in Foshan, GuangzhouManaging the company's Profit & Loss (P&L), following the shareholders' directives.Maintaining and developing relationships with local suppliers.Organising and coordinating the company's participation in the Ceramic China exhibition in Guangzhou, China.Results:Creation of service contracts and procurement of spare partsEffective handling of customer issues relating to the malfunctioning of machines sold, with a success rate of 85%, i.e. the resolution of 6 out of 7 complaints.30% reduction in staffOptimisation of the operational efficiency of the customer service team, including 24/7 supportEffective P&L management, achieving profitability targetsTimely and accurate approval of budget and budget estimates, ensuring stable financial management.Maintaining strong and profitable relationships with local suppliers.Organising a successful participation in the Ceramic China fair, which increased the company's visibility and interest in potential customers. Show less

Responsibilities:Promotion and sales of inkjet machinery for ceramic tile decoration and automatic storage systems for ceramic tile and cement production in China and Taiwan regions.Identification and active search for new potential customers in target markets.Co-ordination of marketing and product promotion activities to increase brand and offer awareness.Collaboration with internal teams to ensure timely delivery of products and customer satisfaction.Results:10%… Show more Responsibilities:Promotion and sales of inkjet machinery for ceramic tile decoration and automatic storage systems for ceramic tile and cement production in China and Taiwan regions.Identification and active search for new potential customers in target markets.Co-ordination of marketing and product promotion activities to increase brand and offer awareness.Collaboration with internal teams to ensure timely delivery of products and customer satisfaction.Results:10% increase in sales in China and Taiwan, generating increased company turnover.Acquired new key customers, expanding the customer base and contributing to sustainable revenue growth.Increased brand visibility and market presence through targeted marketing strategies, leading to increased customer awareness and interest.Effective collaboration with internal teams to ensure timely delivery of products, thereby improving customer satisfaction and establishing long-lasting customer relationships. Show less

Responsibilities:Promotion and sales of floor and wall tiles in the new markets of Kenya and South Africa.Comprehensive marketing research for the African market on products, shipping costs, customs expenses and market prices.Organisation of the Cevisama trade fair in Valencia, Spain.Results:Opening up the emerging markets of Kenya and South Africa, increasing customer base and sales opportunities.Identification of effective marketing strategies through research… Show more Responsibilities:Promotion and sales of floor and wall tiles in the new markets of Kenya and South Africa.Comprehensive marketing research for the African market on products, shipping costs, customs expenses and market prices.Organisation of the Cevisama trade fair in Valencia, Spain.Results:Opening up the emerging markets of Kenya and South Africa, increasing customer base and sales opportunities.Identification of effective marketing strategies through research, improving understanding of the African market and helping to optimise shipping costs and customs expenses, thus enabling greater competitiveness on market prices.Successful organisation of the Cevisama trade fair in Valencia, Spain, which increased the company's visibility and facilitated interaction with potential customers and business partners. Show less

Responsibilities:Promotion and sales of consumables for ceramics and industrial design.Management of the start-up of the Chinese subsidiary in Foshan (Guangzhou).Customer service organisation with a total of ten employees at the Foshan headquarters.Development of the sales network in China and Taiwan through agents located in Foshan - Guangzhou, Suzhou - Shanghai, Xiamen - Fujian, Zibo - Shandong and Taipei - Taiwan.Managing the P&L of the business according to the… Show more Responsibilities:Promotion and sales of consumables for ceramics and industrial design.Management of the start-up of the Chinese subsidiary in Foshan (Guangzhou).Customer service organisation with a total of ten employees at the Foshan headquarters.Development of the sales network in China and Taiwan through agents located in Foshan - Guangzhou, Suzhou - Shanghai, Xiamen - Fujian, Zibo - Shandong and Taipei - Taiwan.Managing the P&L of the business according to the guidelines defined by the parent company.Organisation of the Ceramic China trade fair in Guangzhou, China.Results:100% increase in sales of ceramic and industrial design consumables through effective promotion strategies and expansion into new markets.Successful start-up and management of the Chinese subsidiary in Foshan, contributing to the expansion of the company's operations in China.Established and managed a customer service team with ten employees, ensuring an efficient response to customer needs.Expansion of the sales network in China through agents in major cities, increasing market presence and coverage.Effective financial management of the business, with a focus on meeting shareholder guidelines and profitability.Organisation of the Ceramic China trade fair in Guangzhou, China, which improved the company's visibility and facilitated business relations with potential customers and partners. Show less

Responsibilities:Areas of expertise: Poland, China, Taiwan, Indonesia and Thailand.Promotion and sales of consumables for ceramics and industrial design.Results:Expansion of business operations and expertise in the regions of Poland, China, Taiwan, Indonesia and Thailand, contributing to geographical expansion.Increased sales of consumables for ceramics and industrial design in these regions through effective promotion strategies and sales approach.

Responsibilities:Organisation of the laboratory for the approval of inks for ceramic inkjet printers.Creation of wave-forms for Dimatix heads.Recruitment of personnel.Results:Efficient creation and management of the ink homologation laboratory, ensuring that it was operational and compliant with industry regulations.Development of customised wave-forms for Dimatix heads, improving print quality and production process efficiency.Recruitment of qualified and… Show more Responsibilities:Organisation of the laboratory for the approval of inks for ceramic inkjet printers.Creation of wave-forms for Dimatix heads.Recruitment of personnel.Results:Efficient creation and management of the ink homologation laboratory, ensuring that it was operational and compliant with industry regulations.Development of customised wave-forms for Dimatix heads, improving print quality and production process efficiency.Recruitment of qualified and competent staff, contributing to the success of the lab's operations Show less