Lucciana Mantha Email & Phone Number

United States

Bellingham, Washington, United States

• Responsible for a human resources department of 12 team members and their variety of functions. This includes acting as a liaison between senior management and employees to keep open communication within the business.
• Conducts interviews for potential new hires and is responsible for the training and onboarding of all new hires using the Squarespace software.
• Strategizes effective company policy to maintain client and employee satisfaction including a new hire mentoring program and consistently updating the client to staff communications.
• Created and ensured compliance with health and safety protocols. Responsible for communications between the business and the WA State Department of Labor and Industry

Pullman, WA, United States

• Built extensive knowledge on WSU and Pullman to thoroughly satisfy guest questions.
• Directed, lead, and coordinated large scale recruitment events for prospective students and families.
• Led friendly campus tours for families, using persuasive marketing techniques that reflect WSU in the most positive light.
• Articulated several presentations of informative content using a personal and engaging style of speech that connects the information being presented to personal experiences that resonate with the audience.

Mount Baker Ski Resort

• Enthusiastically engaged customers during busy periods to keep the mood light and fun.
• Merchandised display cases and diligently promoted prepared foods to drive business revenue.
• Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, and teas.
• Protected store assets and facilities by ensuring compliance with company policies and procedures.

Bellingham, Washington, United States

• Coordinated food service stations and venue accommodations, including the physical set-up and tear down as well as the administrative aspects of the event organization.
• Maximized customer satisfaction by foreseeing problems and using swift conflict resolution skills in high pressure and fast-paced environment.
• Organized large-scale events such as weddings, funerals, corporate luncheons, and other special events.
• Maintained the highest standards of conduct and service to support company reputation.

Barcelona, Catalonia, Spain And Corfu, Greece

- Provided an all-time great and high-quality physical and emotional care and assistance to two children and performed various childcare responsibilities while adapting to several new cultures in different households and countries.- Prepared and served daily meals, maintained household and children rooms clean. and developed and provided a safe and secure.

Bachelor'S Degree, Pre-Law Studies, Third Year

Activities and Societies: Pre-Law Society

Education record