Luc De Keyser Email and Phone Number

Mentor and Men is a management consultancy company. We guide organisations to become more customer centric, we guide them in their transition to new digital ways of working, and to make their business operations more sustainable.Customers rely on us for managing change. We coach organisations in formulating a clear vision, co-creating a business and digital strategy, selecting the best applications and partners, managing change and projects, and creating a culture of continuous improvement.We are the bridge builders between business and digital, between customers and implementation partners. We work at the heart of every organisation: sales, customer service, engineering, projects, production, supply chain, talent and finance. Customers can count on our expertise in business processes and our thorough knowledge of the Microsoft Dynamics ecosystem. We are implementation partner neutral.

Consulting services company with a focous on Utilities, Telecom, and ICT and Technical Companies. Delivery of services with bright, experienced professionals and strive for continuous customer satisfaction. Trusted partner to clients leading them successfully through complex change.Service portfolio: discovering a vision and elaborating the strategy, the implementation of operational models, the optimization of business & ICT performance, ICT advisory services including vendor selection and client project management, post-merger integration management, and assisting companies in leveraging non-core functions.

Put back on track Supply Chain implementation for market leader in food industry and finished Microsoft Dynamics AX implementation for a retail client.Transformed company from commodity Microsoft Dynamics AX implementations to a CRM & Billing consultancy company in niche market. Introduced project methodology, an adequate organisational structure, human resource management, and financial reporting tools for project implementations and company reporting. Within 2 years realized double revenue and more than 2 digit profit growth.

Managed the implementation of new target operating models in the context of deregulation in utilities (grid & supply), and telecommunications (fixed, mobile). Set up of call centres, dealer channels, swiching platforms, and new CRM & Billing systems integrated with existing legacy systems. Managed post-merger integration of luxury brands in the automotive in the area of marketing, sales and customer service for a world-wide automotive company

Management of team consultants for business development and delivery of new networking services (network audits, network management, internet services, PC-mainframe integrations).