Luc Du Plessis Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Handles various aspects of interactions with customers associated with monthly indoor/outdoor shows and events, including the Annual Stampede Celebration, ensuring the best possible guest experience,
• Addresses questions, complaints and provides directions with professionalism and tact,
• Oversees parking lots and ensures compliance with company policy to maintain safety.

Calgary, Alberta, Canada

• Worked effectively as part of a small team in a fast-paced retail environment ensuring customer satisfaction through excellent service,
• Handled phone orders for various services offered and recommended tailored solutions based on clients’ needs,
• Restocked and sorted shelves/displays to maintain the visual appearance of the store.

Saskatoon, Saskatchewan, Canada

• Sorted and delivered products for curbside pick-up to provide support and coordination of orders,
• Learnt effective cross selling techniques to engage with clients and recommend the best products.

Saskatoon, Saskatchewan, Canada

• Assisted with any customer inquiries, locating merchandise using our inventory lookup tools and simplifying the process for customers,
• Processed transactions through our POS system to ensure efficient payment processing.

Saskatoon, Saskatchewan, Canada

• Represented clients professionally and courteously, tactfully handing respondent rejection and concerns while accurately documenting responses during market research calls to meet project goals,
• Conducted market research calls for a variety of clients with diverse respondents, enhancing my cross-cultural empathy and listening skills.

Saskatoon, Saskatchewan, Canada

• Assisted in implementation of safety measures during the COVID 19 pandemic to ensure a safe environment for all staff and customers,
• Developed my interpersonal skills and confidence through customer interaction.