Brian Lucero Email & Phone Number

Yuma, AZ

Yuma, Arizona, United States

Working on my LAUGHLearnApplyUnderstandGrowHelpIt's always Day 1.

Yuma, Arizona Area

• Project manager and lead implementer for $200,000 asset management system implementation incorporating multiple City departments and breadth of technologies
• Ensure IIS 6, 7, 8 enterprise web application health, up-time, performance, and integration with City business processes while serving as the highest escalation support tier
• Design, model, understand, and analyze business processes across the enterprise, understand where and how IT intersects with those processes and how those processes can be enhanced by IT
• Design, model, demonstrate, and execute solutions using both in-house and vendor-provided software, tools, and methods
• Responsible for SQL Server (2008, 2012, 2014) database administration including specification, installation, maintenance, troubleshooting, and backup and recovery
• Design and develop SQL stored procedures and queries in support of SQL environment health and ERP, asset management, and land management applications

Yuma, Arizona Area

• Promoted to lead of 10-person data center team in February 2015. In addition to Computer System Analyst duties (below), additional duties included o Oversight and direction of systems management team, which included.

Yuma, Arizona Area

• Provided primary maintenance, monitoring, troubleshooting, and root cause analysis for 1 PB of storage spread over multiple enterprise-class storage arrays including VNX 5700, VNX 5200, and NetApp FAS
• Performed file and block design and allocation to include running fiber, fabric zoning (Brocade), and LUN masking
• Provided primary administration for 8-host VMWare vSphere 5.7 virtual environment
• Designed and implemented vCenter Server Appliance and migrated production environment from vCenter Server for Windows
• Administrated Active Directory Users and Computers
• Programmed Cisco Nexus and Catalyst switches to add new nodes in data center

Yuma, Arizona Area

-Processed customer help requests from phone, e-mail, and walk-in in a help desk environment- Troubleshot, install, replace, and repair PC hardware and software in enterprise environmentto include commercial and government off-the-shelf (COTS and GOTS) software-Documented existing and new processes and procedures-Utilized work order system to track and.

Yuma, Arizona Area

-Processed customer help requests from phone, e-mail, and walk-in in a help desk environment-Replaced, installed, updated, and troubleshot PC hardware and software-Created and updated documentation for processes and procedures-Utilized work order system to track and delegate work-Scripted batch files to improve process to automate tasks-Experience managing.

Tucson, Arizona Area

Department of Engineering Management-Supported PCs over 5 different departments throughout the College of Engineering-Processed customer help requests from phone, e-mail, and walk-in-Utilized web-based ticket system to delegate tasks and track workload-Configured and installed network and client printers and various peripherals-Managed users and computers.

Tucson, Arizona Area

Department of English-Supported over 100 faculty and staff computers in an Active Directory environment-Assisted in redesigning and reorganizing the department’s domain infrastructure-Established the use of virtualization software for testing purposes-Managed Sophos Anti-Virus and Counterspy anti-spyware consoles for security agent deployment and.

Tucson, Arizona Area

Department of Systems and Industrial Engineering-Supported over 30 computers in 5 student, graduate, and research labs-Built and populated Windows Server 2003 test domain with Active Directory-Managed Windows Server 2000 user database and file server-Upgraded Windows Server NT 4 domain to Windows Server 2003 domain-Improved imaging process by introducing.

Bachelor Of Arts (Ba), Creative Writing

Minor, Business Administration