Brian Lucero Email & Phone Number

Yuma, Az

Yuma, Arizona, United States

Working on my LAUGHLearnApplyUnderstandGrowHelpIt's always Day 1.

Yuma, Arizona Area

• Project manager and lead implementer for $200,000 asset management system implementation incorporating multiple City departments and breadth of technologies• Ensure IIS 6, 7, 8 enterprise web application health, up-time, performance, and integration with City business processes while serving as the highest escalation support tier• Design, model, understand, and analyze business processes across the enterprise, understand where and how IT intersects with those processes and how those processes can be enhanced by IT• Design, model, demonstrate, and execute solutions using both in-house and vendor-provided software, tools, and methods• Responsible for SQL Server (2008, 2012, 2014) database administration including specification, installation, maintenance, troubleshooting, and backup and recovery• Design and develop SQL stored procedures and queries in support of SQL environment health and ERP, asset management, and land management applications• Troubleshoot Windows Server 2008 and 2012 in support of enterprise applications• Design and edit ArcGIS feature classes• Write project charters and scopes of work• Solicit and analyze IT requirements from the enterprise• Conduct research and market studies to provide input on prospective IT projects• Present to City executive team and council• Collaborate with multiple teams (internal to IT and across the enterprise) to gather requirements, generate and prioritize tasks, allocate resources, and execute tasks and projects to completion• Co-founded change advisory board for the asset management system

Yuma, Arizona Area

• Promoted to lead of 10-person data center team in February 2015. In addition to Computer System Analyst duties (below), additional duties included o Oversight and direction of systems management team, which included enterprise-wide OS patch management via SCCM, vulnerability scanning (via Nessus) and remediation, and Active Directory and Group Policy administration o Conducting performance reviews and making recommendations to internal management and government customer o Managing team schedules and leave and approving/denying time sheets o Managing security, technical, and safety compliance of data and data center personnel in accordance with DoD regulations o Delegating projects and tasks o Presenting project after action reports to management and government customer o Continually working toward process improvement including participation in internal Lean Six Sigma initiative

Yuma, Arizona Area

• Provided primary maintenance, monitoring, troubleshooting, and root cause analysis for 1 PB of storage spread over multiple enterprise-class storage arrays including VNX 5700, VNX 5200, and NetApp FAS• Performed file and block design and allocation to include running fiber, fabric zoning (Brocade), and LUN masking• Provided primary administration for 8-host VMWare vSphere 5.7 virtual environment• Designed and implemented vCenter Server Appliance and migrated production environment from vCenter Server for Windows• Administrated Active Directory Users and Computers• Programmed Cisco Nexus and Catalyst switches to add new nodes in data center• Responsible for health, performance, design changes, configuration, and maintenance of Dell M1000e chassis and blades• Assisted with implementation and experienced with management tools for Cisco UCS Mini, Cisco UCS 5108 chassis w/ B-series blades, and Cisco 6200 series fabric interconnect• Installed, configured in accordance with DoD STIGs, and managed Microsoft Windows Server and Red Hat Enterprise Linux operating systems• Installed, configured, troubleshot, and otherwise maintained servers, Linux OS, and storage for local Google Earth implementation• Monitored physical environment health and managed physical security of data center infrastructure using StruxureWare Data Center Expert• Designed, developed, and documented plans, processes, and procedures for server infrastructure projects, operations, and maintenance• Implemented DoD STIGs for vmWare vSphere, McAfee HBSS, Red Hat Enterprise LInux, and Brocade fiber SAN• Coordinated vendor visits for technical support and solution evaluation in secure DoD environment• Participated as member and change owner of local change advisory board

Yuma, Arizona Area

-Processed customer help requests from phone, e-mail, and walk-in in a help desk environment- Troubleshot, install, replace, and repair PC hardware and software in enterprise environmentto include commercial and government off-the-shelf (COTS and GOTS) software-Documented existing and new processes and procedures-Utilized work order system to track and delegate work-Teamed with other PC Support Technicians to develop new processes and solutions-Automated repetitive tasks using batch scripts-Trained and acted as a resource for new team members-Site Administrator for McAfee Host Based Security System (HBSS) 4.5 to include upgradingas ordered and continuously compliance checking all clients on production network-Administrator for Computer Associates (CA) Service Desk Manager (SDM) work order systemto include continuously updating user database and troubleshooting application issues-Updated deployment shares and image computers using Microsoft Deployment Toolkit (MDT)-Phase tested software using VMWare vSphere software-Managed computer and user accounts in an Active Directory (AD) infrastructure toinclude performing information assurance (IA) functions before creating user accounts-Communicated verbally and in writing with teams of different specialties (server,network, compliance, security) to develop solutions-Communicated verbally and in writing to management and upper command

Yuma, Arizona Area

-Processed customer help requests from phone, e-mail, and walk-in in a help desk environment-Replaced, installed, updated, and troubleshot PC hardware and software-Created and updated documentation for processes and procedures-Utilized work order system to track and delegate work-Scripted batch files to improve process to automate tasks-Experience managing IT services for a group as acting Yuma Proving Ground GarrisonInformation Management Officer (IMO)

Tucson, Arizona Area

Department of Engineering Management-Supported PCs over 5 different departments throughout the College of Engineering-Processed customer help requests from phone, e-mail, and walk-in-Utilized web-based ticket system to delegate tasks and track workload-Configured and installed network and client printers and various peripherals-Managed users and computers within an Active Directory environment-Installed and configured wired and wireless routers and switches to include environmentsrequiring port forwarding-Upgraded computer hardware components and re-installed operating systems-Operated in a help desk, team-oriented environment-Documented new and updated outdated procedures-Made Cat 5 Ethernet cable with RJ45 connectors in 568A and 568B configurations as needed

Tucson, Arizona Area

Department of English-Supported over 100 faculty and staff computers in an Active Directory environment-Assisted in redesigning and reorganizing the department’s domain infrastructure-Established the use of virtualization software for testing purposes-Managed Sophos Anti-Virus and Counterspy anti-spyware consoles for security agent deployment and auditing-Reorganized and re-cabled primary domain server rack

Tucson, Arizona Area

Department of Systems and Industrial Engineering-Supported over 30 computers in 5 student, graduate, and research labs-Built and populated Windows Server 2003 test domain with Active Directory-Managed Windows Server 2000 user database and file server-Upgraded Windows Server NT 4 domain to Windows Server 2003 domain-Improved imaging process by introducing ISO streamlining-Installed SuSE and Fedora Core operating systems for testing

Bachelor Of Arts (Ba), Creative Writing

Minor, Business Administration