Lucia Dini Email & Phone Number

New York, United States

Hamburg, Germany

Prepared detailed reports and presentations, translating data analyses into actionable insights to support client discussions and contribute to strategic improvements.• Drove strategic improvements through the analysis of survey data, synthesizing findings to develop actionable recommendations for implementation.• Contributed to project success by conducting situational assessments, identifying key challenges and opportunities, and developing targeted recommendations aligned with project goals.• Successfully met project objectives by preparing detailed reports and presentations for meetings and deliverables.

Hamburg, Germany

Guided project progression through demand and passenger peak forecasting and simulation exercises, enabling proactive decision-making on terminal planning.• Facilitated informed decision-making by conducting thorough flight data analysis, simulations, and forecasting (demand and passenger peaks) using ADRM 10, 11, and 12.• Ensured alignment on project objectives by preparing comprehensive reports and presentations for client meetings.• Enhanced communication with internal and external stakeholders by developing digital content, including infographics.

Bologna, Emilia-Romagna, Italy

Supported charter operations by analyzing market data and client feedback, contributing to process optimizations and enhanced client satisfaction.• Contributed to flight sales and customer support throughout their entire journey;• Analyzed market trends and customer feedback to improve targeted marketing and streamline charter booking processes.• Developed a new internal CRM that enhanced data accuracy, management accessibility, and improved customer relationships.

Master Of Science - Ms, Business Analytics

Bachelor Of Arts - Ba, Aviation/Airway Management And Operations

Activities and Societies: Class Representative for ISR Student Representatives | Business Statistics Certificate of Achievement |.

High School Diploma, Aeronautics/Aviation/Aerospace Science And Technology, General, 100