Lucia Ramsden Email & Phone Number

United Kingdom

Chorley, England, United Kingdom

- Developing and managing data collection processes, conducting qualitative and quantitative analyses to gather insight and assess programme effectiveness and outcomes- Leading on the development of processes to support the collation, organisation and maintenance of comprehensive data on key KPI’s- Developing funding applications and co-ordinate reporting schedules for all funded projects- Creating regular impact reports that highlight the achievements and progress of Youth Zone initiatives- Providing training and support to staff on using CRM systems effectively for data entry, reporting, and analysis- Leading on CRM data input of all sessions, programmes, activities and other key data

Chorley, England, United Kingdom

• Identifying potential donors by conducting extensive research, utilising databases such as CreditSafe, highlighting key information such as financial capacity, giving history, interests, and connections to the charity• Accurately inputting fundraising-related data into the Salesforce system, including donor information, donation records, event attendance, and campaign details• Assisting in the planning and execution of fundraising events including coordinating logistics, managing guest lists and booking vendors• Stewardship of current donors with regular engagement through various channels while tailoring engagement strategies to individual donor preferences• Preparation and submission of grant applications by gathering required documents, writing grant proposals, and ensuring submissions are completed accurately and on time• Collaboration with the marketing team to promote fundraising through social media and online campaigns, creating content and monitoring engagement• Creation of the supporters newsletter including the design and creation in Canva, writing and curating of content and final proofreading

Chorley, England, United Kingdom

Fish4Creative is a family-run creative solutions business that works with clients globally, focusing on graphic design and print in the pharmaceutical sector.My role as administrator within the business involves the following:• Sourcing and tracking artwork from the archive• Making amends to InDesign and PowerPoint files• Creation of PDF files and communication back to clients• Excel updates to the job book, the cash book and the profit and loss account

Chorley, England, United Kingdom

MY Financial Solutions is a financial services provider that specialise in pensions and investments. They are a small but effective business composed of a financial adviser and a financial administrator, and they work with companies such as Aviva, Zurich and Openwork.My role as the financial administrator involved the following:• Dealing with and resolving customer queries• Inputting client data onto partner platforms such as Zurich and Openwork• Compilation of client documentation and cover letters for which I am a designated signatory• Answering phone calls• Handling confidential client information including bank details, personal data and credit information, whilst complying to data protection law• Updating spreadsheetsI was also a registered key holder for the business and frequently open and close the office.Through working as a financial administrator, I have achieved many skills including:• High levels of discipline from working independently• A good understanding of the pension industry• Excellent communication skills on both a client, inter-company and service provider level• Developing relationships with partner companies• Balancing work and student life with a focus on maintaining distinction quality work