Lucia Russo Email and Phone Number

Support in the SaaS’ sale process for the international market and customer service. Activitiesof cross-selling and up-selling.Competencies and objectives achieved: deep knowledge of the sale’s funnel, market analysis, database management, coordination with big and different teams, use of several CRM, Relationship with Customers.

ENModerator of PcDI (People with intellectual disabilities), support in the organization of events, support for teachers in university courses, support in the management of the association, fundraising at territorial and European level.Competencies and objectives achieved: creation of a video blog for the PcDI, conflict management, planning of a warehouse management system, communication skillsin public, PcDI management and mediation skills, management and optimization of… Show more ENModerator of PcDI (People with intellectual disabilities), support in the organization of events, support for teachers in university courses, support in the management of the association, fundraising at territorial and European level.Competencies and objectives achieved: creation of a video blog for the PcDI, conflict management, planning of a warehouse management system, communication skillsin public, PcDI management and mediation skills, management and optimization of resources.ITMediatore di PcDI (persone con disabilità intellettive), supporto nell'organizzazione dieventi, supporto agli insegnanti nei corsi universitari, supporto nella gestione dell'associazione,raccolta di fondi a livello territoriale ed europeo.Competenze e obiettivi raggiunti: creazione di un video-blog per il PcDI, gestione diconflitti, pianificazione di un sistema di gestione del magazzino, capacità di comunicazionein pubblico, capacità di gestione e mediazione del PcDI, gestione e ottimizzazione delle risorseESSVE (Servicio de Voluntariado Europeo)Mediadora de PcDI (Personas con discapacidad intelectual), apoyo en la organización deeventos, apoyo a docentes en cursos universitarios, apoyo en la gestión de la asociación,recaudación de fondos a nivel territorial y europeo.Competencias y objetivos logrados: creación de un video-blog para las PcDI, gestión deconflictos, planificación de un sistema de gestión de almacenes, habilidades de comunicaciónen público, habilidades de gestión y mediación de PcDI, gestión y optimización de los recursos Show less

ENSupport in the analysis and strategy for the launch of a new technological product in the EHealth sector:market research, sectoral analysis, brand repositioning, plancommunication and related costs.Competencies and objectives achieved: in-depth knowledge of the E-health sector, drafting the detailed marketing plan, efficient management of the market research tool.ITSupporto nell'analisi e nella strategia per il lancio di un nuovo prodotto tecnologico nel… Show more ENSupport in the analysis and strategy for the launch of a new technological product in the EHealth sector:market research, sectoral analysis, brand repositioning, plancommunication and related costs.Competencies and objectives achieved: in-depth knowledge of the E-health sector, drafting the detailed marketing plan, efficient management of the market research tool.ITSupporto nell'analisi e nella strategia per il lancio di un nuovo prodotto tecnologico nel settore EHealth:ricerche di mercato, analisi settoriale, riposizionamento del marchio, pianocomunicazione e costi connessi.Competenze e obiettivi raggiunti: conoscenza approfondita del settore E-Health redazione del piano dettagliato di marketing, gestione efficiente dello strumento di ricerca di mercato. ESApoyo en el análisis y estrategia para el lanzo de un nuevo producto tecnológico en el sector EHealth:investigación de mercado, análisis sectorial, reposicionamiento de marca, plan decomunicación y costos relacionados.Competencias y objetivos logrados: conocimiento profundo del sector de E-health, redaccióndel plan de marketing detallado, manejo eficiente de la herramienta de investigación demercado. Show less

ENDevelopment of the communication strategy, support in the management of RRSS, direct sales andDirect communication activities during fairs (also abroad).Competencies and objectives achieved: skills in customer service, communication and direct sales, effective management of the RRSS and prompt and effective resolution of conflicts that occurred in these channels ITSviluppo della strategia di comunicazione, supporto nella gestione di RRSS, vendite dirette eAttività… Show more ENDevelopment of the communication strategy, support in the management of RRSS, direct sales andDirect communication activities during fairs (also abroad).Competencies and objectives achieved: skills in customer service, communication and direct sales, effective management of the RRSS and prompt and effective resolution of conflicts that occurred in these channels ITSviluppo della strategia di comunicazione, supporto nella gestione di RRSS, vendite dirette eAttività di comunicazione diretta durante le fiere (anche all'estero).Competenze e obiettivi raggiunti: competenze nel servizio al cliente, comunicazione e vendite dirette, gestione efficace del RRSS e risoluzione rapida ed efficace dei conflitti avvenuti in questi canaliESDesarrollo de la estrategia de comunicación, apoyo en la gestión de RRSS, ventas directas yactividades de comunicación directa durante ferias (también en el extranjero).Competencias s y objetivos logrados: habilidades de atención al cliente, de comunicación yventa directa, gestión eficaz de las RRSS y resolución pronta y eficaz de los conflictos que sepresentaban en estos canales Show less