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Lucia Capurro Navarro Email & Phone Number
Member Services Manager
at
Vistage Perú
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✓ Verified July 2026
3 data sources
Profile completeness 100%
Who is Lucia Capurro Navarro? Overview
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Quick answer
Lucia Capurro Navarro is listed as Member Services Manager at Vistage Perú, a with 112 employees, based in Peru. AeroLeads shows a matched LinkedIn profile for Lucia Capurro Navarro.
Lucia Capurro Navarro previously worked as Head of Customer Experience at Wynwood House and Customer Success and Experience Specialist - Community Lead at Wework. Lucia Capurro Navarro holds Bachelor Of Business Administration Hons., Sustainability & Innovation from Les Roches Bluche International School Of Hotel Management.
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Email format at Vistage Perú
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Vistage Perú
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Profile bio
About Lucia Capurro Navarro
Especialista en Experiencia al Cliente con más de 8 años de experiencia en la industria de hospitalidad, coworking y soluciones de servicio al cliente. Experta en liderar equipos, optimizar procesos y garantizar una experiencia excepcional al cliente en distintos mercados, especialmente en México y Perú. Mi enfoque está en desarrollar relaciones de largo plazo, asegurar altos niveles de satisfacción, y generar estrategias de mejora continua en la experiencia del usuario.
Listed skills include Opera, Food And Beverage, Micros, Front Office, and 19 others.
Current workplace
Lucia Capurro Navarro's current company
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Vistage Perú
9 roles
Lucia Capurro Navarro work experience
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Head Of Customer Experience
Current- Experiencia en la implementación de estrategias para mejorar la satisfacción del cliente.- Participación en la formación y desarrollo de equipos de servicio al cliente.- Gestión de programas de fidelización de clientes y promoción de la lealtad de la marca.- Colaboración en la mejora de procesos internos para aumentar la eficiencia en la atención al cliente.- Participación en proyectos de mejora continua de la experiencia del cliente.
Dec 2022 - Present
Customer Success And Experience Specialist - Community Lead
- Gestión del procedimiento de entrega y recepción de las unidades inmobiliarias (oficinas) a los clientes. - Alianzas estratégicas y organización de eventos - Gestionar políticas y estrategias para la satisfacción de los clientes - Habilidad para resolver problemas con alto nivel de satisfacción del cliente.- Conocimiento en sistemas CRM para seguimiento y registro de interacciones con clientes.- Experiencia en ventas y fidelización de clientes.
Feb 2019 - Jan 2022
Account Manager Spain & Portugal
Internship durante la maestria: Análisis de mercado y optimización de soluciones hoteleras para clientes corporativos en España y Portugal.
Jul 2018 - Dec 2018
Customer Sales & Service Consultant
- Diseño y venta de experiencias de viaje personalizadas para B2C.- Negociaciones con operadores
Feb 2015 - Jul 2017
Brand Standards & Quality Assurance Intern, Latin America
Jul 2014 - Jan 2015
Food And Beverage Management Trainee
Jan 2013 - Jul 2013
Front Office Management Trainee
ME by Melia MadridReception and Public Relations: Check-in and out, Billing, Administration Tasks, Correction of Invoices, Full knowledge of Opera, Guest complaints, Guest Service.
Jan 2012 - Jul 2012
Food & Beverage Trainee
Room service Department: Amenities, In Room Dining, Mini Bar Supervisor.Restaurant Waitress: Banquets, Private Dining, A la Carte Dining, Events.
Jan 2011 - Jul 2011
2 education records
Lucia Capurro Navarro education
Bachelor Of Business Administration Hons., Sustainability & Innovation
Master'S Degree, Tourism And Travel Services Management
FAQ
Frequently asked questions about Lucia Capurro Navarro
Quick answers generated from the profile data available on this page.
What company does Lucia Capurro Navarro work for?
Lucia Capurro Navarro works for Vistage Perú.
What is Lucia Capurro Navarro's role at Vistage Perú?
Lucia Capurro Navarro is listed as Member Services Manager at Vistage Perú.
Where is Lucia Capurro Navarro based?
Lucia Capurro Navarro is based in Peru while working with Vistage Perú.
What companies has Lucia Capurro Navarro worked for?
Lucia Capurro Navarro has worked for Vistage Perú, Wynwood House, Wework, Hrs Group, and Be Part Of The Journey.
How can I contact Lucia Capurro Navarro?
You can use AeroLeads to view verified contact signals for Lucia Capurro Navarro at Vistage Perú, including work email, phone, and LinkedIn data when available.
What schools did Lucia Capurro Navarro attend?
Lucia Capurro Navarro holds Bachelor Of Business Administration Hons., Sustainability & Innovation from Les Roches Bluche International School Of Hotel Management.
What skills is Lucia Capurro Navarro known for?
Lucia Capurro Navarro is listed with skills including Opera, Food And Beverage, Micros, Front Office, F&B Management, Hospitality, Hotels, and Hotel Management.
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