Lucía Caballero Casañ Email & Phone Number

Munich, Baviera, Alemania

Fráncfort Del Meno, Hesse, Alemania

Served as a strategic partner to team leads, being their primary point of contact for employee lifecycle matters. This was achieved through collaboration with the relevant P&O sub-teams to ensure a positive people experience globally.Developed a deep understanding of both people and business needs through relationships with teams, translating insights into actionable plans. Prioritizing talent development and retention initiatives we managed to reduce the turnover rate of the company by 15% in one year, contributing to the long-term success of Emma.Coached and consulted team leads on talent development, engagement, retention, and leadership. From these conversations and the data gathered from our engagement survey, we developed tailored actions for the teams that were below our target in relevant dimensions. Actions resulted in improved engagement and leadership in the teams affected.Facilitated regular people development processes including feedback sessions, performance reviews, skill calibration, and skills gap analysis. These activities were pivotal in guiding strategic decisions to support the growth and development of team members at Emma.

Frankfurt Del Main, Hesse, Alemania

Designed, refined, and implemented performance management processes like feedback, performance reviews, and competency frameworks. Focusing on the continuous improvement of the employee experience led initiatives to introduce feedback processes during internship and probation periods and craft the basis for the development paths at Emma.Overhauled the Entrepreneur in Residence program at Emma for high potential individuals, addressing the identified pain points and ensuring a robust offering for candidates. Project that was done in tight cross-team collaboration with the Employer Branding team, putting a great effort in both internal and external communication, which resulted in an increase of the demand and quality of the program experience.Developed a process to optimize the transition from intern to full time employee having as a focus the retention of key talent in a scalable and efficient way. Piloted an MVP with the Operations department that resulted in an increased conversion rate in a reduced timeframe.Facilitated onboarding for new joiners on a monthly basis, during which I delivered relevant content for their development and performance at Emma. This included conducting workshops on feedback culture, where we explored models such as the COIN and SARA models, fostering an environment conducive to constructive feedback exchange.Talent Management: Identifying and assessing talent within the organization. Developing talent management strategies and initiatives. Implementing succession planning and career development programs.Communication and Influence: Effective communication skills to engage and motivate employees. Influencing stakeholders to support people development initiatives. Building relationships and collaborating across teams.Coaching and Mentoring: Providing one-on-one coaching and mentoring support and guiding individuals in their personal and professional development.

Fráncfort Del Meno, Hesse, Alemania

Assisted in the development and implementation of talent management strategies and initiatives.Organized and coordinated Performance Reviews for employees.Contributed to the design, implementation, and evaluation of People Development projects.Collaborated with other P&O sub-teams globally to ensure a positive employee experience.Provided support and guidance to colleagues on People Development topics.

Valencia/València, Comunidad Valenciana / Comunitat Valenciana, España

The “Peer Mentorship Project” is a students’ initiative, supported by the coordination of the WOP-P master and conducted by second-year students. The main aim of the program is to provide orientation and support for incoming first-year students by their peers in the second year.Mentored and guided two first-year students, providing support and feedback on their growth journey. To assist them in their personal and academic growth effectively understanding and addressing their needs, strong listening and communication skills were essential.Member of the Evaluation Committee, assessing the program's impact on mentees' stress levels, anxiety, and acculturation. Acquired skills in designing assessment processes, creating surveys, conducting analysis, and interpreting results to develop comprehensive reports.Actively participated in the Social Events Committee, organizing events aimed at promoting socialization and cultural exchange among students. Demonstrated strong organizational skills, creativity, and the ability to foster an inclusive and welcoming environment for all participants.

Berlín

Voluntary internship in the area of People Operations as HR Management Intern.Efficiently administered employed students documentation, and facilitated onboarding and offboarding processes to ensure smooth employee journey operations and compliance.Maintained effective communication with health insurance providers, ensuring employees had the necessary coverage and addressing any related queries or concerns, managing the uncertainty derived from the Covid-19 pandemic.Adapted to the work-from-home environment by implementing online socializing meetings, fostering team cohesion and maintaining a sense of connection during remote work.

Valencia, España

Vice-coordinator during the academic year 2018-2019

Valencia, Comunidad Valenciana, España

● Screening curricula vitae, conducted interviews, and handled documentation and references. following the procedures established by the company and supporting the team as needed. ● Supported team members with various tasks including reparation, monitoring and control of contracts with clients and administrative management of commercial opportunities.● Effectively managed and resolved conflicts or disagreements between parties, understanding the different perspectives and offering effective solutions.Skills that this internship allowed me to develop are: conflict resolution, evaluation of profiles in the selection area, development of transversal competences, development of emotional intelligence and resilience, resistance to pressure, multitasking and teamwork.

Erasmus Mundus Joint Master Degree (Emjmd), Work, Organizational And Personnel Psychology

This program has equipped me with comprehensive knowledge and practical skills in understanding the dynamics of the modern workplace.

Erasmus Mundus Joint Master Degree (Emjmd), Work, Organizational And Personnel Psychology, Mobility Period

Erasmus Period from March to July 2021.

Psychology, Industrial And Organizational Psychology

Degree in Psychology. Being part of the High Academic Performance (ARA) group.

Psychologie

Erasmus Exchange year thanks to ERASMUS grant at the University of Heidelberg. Focused on Organizational and Personell Psychology.