- Developed tailored text normalization (TN) test sets for Spanish locales to optimize TTS voice performance, addressing AI performance challenges in data annotation.- Implemented and refined data-driven TN models using automated techniques, resulting in significant increase in overall accuracy.- Utilized diverse methods, including generative AI prompting and corpora scraping, to optimize training data for ML models.- Maintained rule-based systems for scalable data-driven models, ensuring sustainable maintenance and optimization.- Conducted targeted data quality checks and qualitative analysis to enhance auto-annotation quality.- Authored annotation guidelines for crowdsourced datasets, supporting human judgment pipelines for model refinement.- Drove effective communication of progress and findings to stakeholders, facilitating informed decision-making and collaboration.

- Managed crowdsourced dataset labelling efforts (>20K), ensuring data quality and meeting project milestones.- Designed diverse tasks within the Appen data labelling platform to meet Engineering team's ML model development requirements.- Collaborated with cross-functional teams to define project scope and deliverables based on stakeholder needs and available data.- Addressed annotator inquiries to enhance labelling accuracy, achieving precision and inter-annotator agreement benchmarks of over 90% and 95%.- Authored comprehensive guidelines for large-scale data labelling projects, fostering a common understanding of labelling criteria.- Utilized qualitative research methods to refine data for large language models, optimizing annotation tasks and cost savings.- Optimized industry-specific data sampling methods, sharing insights with Engineering and Product teams.- Researched and communicated prompt engineering practices for data sampling and annotation projects.

- Led and managed a team of 15+ teachers from hiring and onboarding to performance management. - Surveyed 100+ students and teachers to gain insights of overall satisfaction and presented findings along with actionable feedback to stakeholders.- Redesigned feedback collection methods into a more user-oriented format, and thus making the extraction of student and teacher insights more efficient and easier to analyse.- Organised and chaired Evening Courses Improvement board and reported outcomes to line managers.- Created onboarding materials for new teachers to meet quality assurance standards as required by the school’s accreditation body. - Liaised and collaborated with other departments to ensure any changes in timetables, school events, or facilities were communicated clearly and promptly to all stakeholders.

- Taught ESL to students of diverse cultural backgrounds in an international classroom.- Adapted and designed materials that suited the needs, interests, and expectations of students. - Enhanced student learning by applying a wide range of teaching techniques appropriate to class profiles. - Trained 200+ students for Cambridge Exams and fostered the use of several skills and strategies which can be adapted to different learning styles. - Conducted peer observations to provide meaningful and relevant feedback to colleagues. - As a senior member of staff, mentored junior teachers on classroom methodologies and professional development. - Advised 50+ students on Trinity College London exam preparation skills and strategies.

- Compiled corpus using raw data from various sources and used to test project’s hypothesis. - Developed and revised text parsing techniques.- Built and evaluated quality of GLMMs.- Analysed GLMMs output and conducted statistical analysis.- Closely examined classification of linguistic markers of politeness.- Transformed data into compelling and clear visual representations to summarise research findings.- Conducted qualitative analysis implementing content, discourse, and network analysis to contribute to a deep understanding of the data.

- Closely monitored 150+ postgraduate students’ progress and kept records of timely submissions of work.- Mentored and advised postgraduate students on appropriate research methods and analysis based on goals and overall aims. - Assessed and provided feedback on students’ peer review essays. - Constructed guidelines for next post-holder on key tasks to be carried out and best practices.

- Translated legal documents (Birth Certificates, Marriage Certificates, Death Certificates, Academic Records).- Translated journal articles (Parasitology Research, Public Library of Science).- Proofreading college students’ assignments and dissertations.- Increased productivity through the use of translation software.- Adapted plain texts to be converted to markup language.

- Evaluated yearly progress of learners (beginners to advanced levels).- Incorporated use of art, films & music to increase student motivation.- Organised and scheduled oral examination timetables of 200+ learners in different Uruguayan provinces.- Evaluated written official ICAU examinations.- Trained learners sitting official Cambridge examinations (FCE, CAE, CPE, IELTS).- Delivered comprehensive reports on students’ performance.