Professional with a solid background in Law, Public Accounting, and Business Management, with over 8 years of experience in areas such as administrative management, customer service, and operational support. Throughout my career, I have worked in various sectors, including insurance policy management, quality control of internal processes, and coordination of sales and customer service teams in the real estate sector. I have had the opportunity to collaborate with companies such as Ingeniería Cardón, S.A., Hannan-Piper Real Estate, and Oberstaff, where I have developed skills in creating and implementing operational procedures and managing technological tools such as CRM systems, accounting systems, and communication platforms.My focus is on continuous process improvement, resource optimization, and regulatory compliance. Throughout my career, I have led multidisciplinary teams, implemented strategic improvements, and ensured customer and employee satisfaction. I offer consultancy and management in administrative, operational, and customer service areas, with a focus on efficiency, cost reduction, and maximizing opportunities.My unique differentiator lies in the combination of my academic background and practical experience, which allows me to apply innovative solutions and achieve sustainable results.