Lucia Martin Email & Phone Number

Vancouver, British Columbia, Canada

British Columbia, Canada

Handled archiving and digital scanning of all Quality Department documents for Canadian Company GFRPharma, a privately held manufacturer of natural health products. Highlights:Organized archived documents within the company's file system according to lot number, item code, batch record number, client name, and product type to improve efficiency in searching these documents. Demonstrated efficient time management skills by answering phone calls, checking product materials, & emailing relevant documents to the appropriate departments dailyManaged a repeated work task of scanning 334 documents per day with approximately 15 pages per document, reporting progress per week to supervisor.

Langley, British Columbia, Canada

Provided first-hand selling and promoting duties for Canada's second largest service restaurant chain, handling customer inquiries and collecting payment transactions on the daily.Mastered Point of Sale computer systems quickly to ensure seamless business transactions, accurate inventory maintenance, and professional customer service.Achieved high collaborative efficiency between coworkers to reduce drive-through waiting times to an average of 30 seconds, resulting in improved customer satisfaction and loyalty.Served approximately 150 customers daily in 7-hour shifts by efficiently prioritizing front counter, drive-through and online orders as necessary.Recognized by General Manager for strong reliability, welcoming of challenges, and being "a great asset to the team

Diploma Of Education, Computer Technology/Computer Systems Technology

Full-Stack Web Development Program | An intensive two-year program focused on developing multiple full-stack web applications both.

Certificate, Computer/Information Technology Administration And Management

Office Administrator with Technology Program | A 6-month long engaging and practice-oriented training program aimed to enhance success.

Kinesiology And Exercise Science

Studied biomedical physiology and kinesiology at Simon Fraser University for 3 terms. There, I developed an extensive understanding.