Lucia Gugliuzzi Email & Phone Number

Gta, Vaughan

Mortgage Broker - Mortgage Underwriting and clients consultingWorking with clients that need sound mortgage advice through strategic planning with financesCertified Reverse Mortgage Specialist♣ Accurately captured and validated clients’ personal and financial information, ensuring all documentation was completed in accordance with policies and procedures. Built professional relationships with a diverse customer base; maximized sales.♣ Interviewed prospective customers, and… Show more Mortgage Broker - Mortgage Underwriting and clients consultingWorking with clients that need sound mortgage advice through strategic planning with financesCertified Reverse Mortgage Specialist♣ Accurately captured and validated clients’ personal and financial information, ensuring all documentation was completed in accordance with policies and procedures. Built professional relationships with a diverse customer base; maximized sales.♣ Interviewed prospective customers, and offered suitable product for them after assessing their ability of repayment and what they were comfortable with; mentored other agents on new and upcoming mortgage regulation changes.♣ Offered the following services: first-time home buyers, mortgage refinancing, home purchase financing, credit challenges, mortgage financing, mortgage pre-approval, self-employed, new to Canada, home improvement financing, home renovations, investment properties, CHIP Mortgage, debt consolidation, private mortgage, and commercial mortgages. Show less

Maintained semblance with the new and different mortgage products available in the market. Facilitated comparative analysis, comparing the products of different lenders and banks, and preparing a presentation highlighting the advantages of products we recommended for the client compared to what competitors were offering♣ Built professional relationships with a diverse customer base; maximized sales opportunities. Conducted research to identify solutions and alternatives for… Show more Maintained semblance with the new and different mortgage products available in the market. Facilitated comparative analysis, comparing the products of different lenders and banks, and preparing a presentation highlighting the advantages of products we recommended for the client compared to what competitors were offering♣ Built professional relationships with a diverse customer base; maximized sales opportunities. Conducted research to identify solutions and alternatives for customers.♣ Worked with real estate brokerages, organizing and hosting informational seminars for their real estate agents.♣ Proposed the appropriate plans to customers after carefully analyzing their needs and financial liabilities and status.♣ Completed mortgage related documentation in compliance with the lending policies and procedures of the company.♣ Placed mortgages with schedule A financial institutions, alternative lenders and private mortgage financing.♣ Led presentations and negotiations with clients, managed sales cycles providing the highest level of support.☞ Initiated post-sales contact to ensure customer satisfaction and a continuous provision of services. Reviewed operational records and reports of project sales and determined profitability of future sales. Exceeded sales targets; monitored customer service and work performance metrics. Show less

Ontario, Canada

Exhibited comprehensive knowledge of the regulated and non-regulated mortgage products with a commendable track of sales goal accolades, coupled with excellent customer feedback and response that generated further response and referralsPrincipal Broker

Gta

Developed, supervised, and mentored a high-performing team while increasing and growing the clientele. Helped identify objectives, strategies and action plans to improve short and long term sales and earnings. ♣ Generated reports were for FSCO, maintained friendly and professional relationships with underwriters and BDM's, and arranged meetings to ensure that the team was up to date with rules and regulations. ♣ Achieved Executive Club status within the first 2 years of running the… Show more Developed, supervised, and mentored a high-performing team while increasing and growing the clientele. Helped identify objectives, strategies and action plans to improve short and long term sales and earnings. ♣ Generated reports were for FSCO, maintained friendly and professional relationships with underwriters and BDM's, and arranged meetings to ensure that the team was up to date with rules and regulations. ♣ Achieved Executive Club status within the first 2 years of running the office. ♣ Provided a full range of customized financial solutions using a basic financial planning approach focused on building and maintaining long term relationships. Advised on mortgages and related products; processed transactions, resolved issues. Show less

Vaughan, Ontario

As a Registered Education Funds Specialist, I was responsible for providing advice and selling education funds plans for post-secondary education. Cultivated complete holistic conversations to meet and exceed client needs for financial services♣ Continuously demonstrated high-level strategic and planning and problem solving activities; monitored customer service and work performance metrics; worked long hours, promoted a culture of loyalty and dedication.♣ Developed and nourished… Show more As a Registered Education Funds Specialist, I was responsible for providing advice and selling education funds plans for post-secondary education. Cultivated complete holistic conversations to meet and exceed client needs for financial services♣ Continuously demonstrated high-level strategic and planning and problem solving activities; monitored customer service and work performance metrics; worked long hours, promoted a culture of loyalty and dedication.♣ Developed and nourished customer relationships that supported business retention and growth.♣ Contributed to the generation of new ideas and strategies to optimize work process and increase revenues; analyzed complex data and draw relevant conclusions, which enable effective decision-making. Show less

Ontario, Canada

Personal Banker: • Maintained a strong relationship with the customers and increased the bank’s portfolio • Screened and opened new accounts • Mutual funds licensed sales rep • Selling Term deposits and GIC’s • Mutual funds compliance officer • RSP's specialist • Responsible for disbursing funds for estate files • Underwriting Mortgages, loans and credit card applications • Processing Student Loan transactions • Approved, followed up and… Show more Personal Banker: • Maintained a strong relationship with the customers and increased the bank’s portfolio • Screened and opened new accounts • Mutual funds licensed sales rep • Selling Term deposits and GIC’s • Mutual funds compliance officer • RSP's specialist • Responsible for disbursing funds for estate files • Underwriting Mortgages, loans and credit card applications • Processing Student Loan transactions • Approved, followed up and collected overdraft accounts • Provided Financial planning advise • Senior customer service • Responsible for opening and closing the branch/ vault • Designated to train new staff in the branch Head teller • Maintaining, ordering and shipping cash supply - CND and Foreign currency • Processed Foreign transactions • Wire transfers • Issued bank drafts and money orders • Collected bank deposits - cash and cheques • Opened and collected Safety Deposit boxes transactions • Maintained a friendly and professional report with clients • Other duties as required such as maintenance of Personal touch banking machines transactions, balanced, replenished, ordered and shipped cash Show less

Certification, Seniors Mortgage Professional Certification For 55+

Legal Terminology Course

Mortgage Broker Course

Completion Level 1, Financial Planning

Chartered Institute of Financial Planning

Business Administration Diploma

Reverse Mortgage Specialist