Lucia Huonker, Pmp®, Pmi-Acp, A-Csm Email & Phone Number

Kansas City, MO, US

Southlake, Texas, US

• Support and promote Agile/Scrum principles/framework as an Advanced Certified Scrum Master and Principal in a Project Coordination/leadership capacity for assorted global software travel distribution efforts involving.
• Schedule, coordinate, facilitate, support, coach and encourage adherence of agile principles and ceremonies with team members, stakeholders and counterparts.
• Grow team member participation and adoption of Agile practices for local team and multiple global teams by facilitating meetings and removing impediments when encountered.
• Adopt and utilize Rally/CA Technologies basic tools and reports for Sprint Planning, Retrospectives, and administering daily scrums and other agile ceremonies and practices.

Southlake, Texas, US

Administered, promoted and supported agile/scrum practices globally for new development and business analysis efforts involving teletype messaging which include participating in product/sprint backlog reviews, daily scrums and retrospectives, functional requirement gathering and validation sessions, and user story development efforts in addition to.

Assisted the Bristol Park HOA President with monthly and community board meeting preparation for 550+ home community, worked with the Treasurer and other board members, contributed to researching event and resolving community issues, offered guidance and provided recommendations on home owner concerns; managed annual events and block party for the.

Washington, DC, US

• Administered and championed product requirements management and product roll-out for Department of Agriculture priority projects and USDA Risk Management Agency.
• Provided ongoing support and coordination of Project Management and Business Analysis efforts.
• Established and maintained strong business relationships with stakeholders to ensure customer satisfaction of product deliverables.

Washington, DC, US

• Offered consultative services for internal project teams, provide overall product delivery support, and coordinate process improvements and documentation for the Common Information Technology Services Office (CITSO).
• Provided consultation, research, implementation expertise, and documentation coordination for new applications.
• Initiated and coordinated Agile/Scrum Management for new product development efforts.
• Created/Maintained Risk Management Plan, Risk Registers/Logs, Communications Plans, and other project management related documentation.
• Collaborated on the development, research, initiation, and implementation of Change Control Board from charter and vision document initiation through general process flow configuration, meeting administration and.
• Initiated projects, prepare roll-out strategy, national distribution notifications, pre/post product delivery support.

Langley, Berkshire, GB

• Defined and employed high profile global airline shopping product line's strategic direction and development for traditional and e-commerce travel distribution.
• Conceptualized and operationalized state-of-the-art and foundational air shopping technology
• Consistently delivered solutions in compliance with organizational, industry, customer, and supplier needs and standards, on-time and within budget.
• Developed Product Roadmap. Coordinate shopping product launches. Increase product adoption.

US

• Determined strategic product direction with consideration to internal and external customers that include suppliers, Internet Travel Service Providers, Industry groups, traditional travel agencies, etc.
• Managed relationships and development efforts for Worldspan’s global Car Rental and Hotel product lines.
• Identified opportunities to improve product offering and implement revenue generating solutions.
• Promoted products and enhancements internally and externally which generated and/or increased revenue, focusing s on growing product usage and adoption.

US

• Supervised 28 Analysts involved in eight diverse areas of hotel/car/air fares and pricing support services.
• Increased department efficiencies.
• Motivated staff through skill building and cross training.
• Reduced debit memo transaction and processing turnaround time.
• Identified and implemented time and cost saving opportunities without compromising 24/7 coverage for all applications.

• Coordinated sales activity for ten National Field Sales Managers and managed in-house and contracted administrative personnel.
• Promoted state-of-the-art, laser imaging sales media to high profile industry customers and suppliers on-site, in-house and at industry trade functions.

• Managed Midwestern State Territory - meeting and exceeding quarterly and annual sales projections consistently.
• Coordinated travel consultant efforts and sales for chartered and scheduled air service.
• Assisted travel agencies, GSA locations, corporate travel sites, and tour operators with PARS, APOLLO, SystemOne, and Sabre airline booking functionality support.
• Administrated domestic and international group transportation and tour arrangements.

Certification: Advanced Certified Scrummaster, Scrum Master Certification - Next Level

Pmp, Project Management Professional

Pmi-Acp, Pmi Agile Certified Practitioner (Pmi-Acp)®

Ms, Human Resources

Bs, Business

Graduate, Travel And Tourism

Education record

Education record