Streamlined the onboarding process for clients, reducing the time from client inquiry to service deliveryCollaborated with the technology team to identify and implement legal tech solutions, resulting in productivity gains.Assisted in the development of standard operating procedures for the legal department.Contributed to the development of knowledge base articles, FAQs, and self-service materials, reducing customer inquiries and empowering users to find solutions independently.

Focus on optimizing operations and ensuring the quality of content and services on online platforms. Experienced in processing payments for vendors, creating spreadsheets and reports, reviewing products listed on websites, enhancing published content, and analyzing user reports. Strong skills in analyzing and improving descriptions, keywords, and images to enhance performance and customer satisfaction.Familiarity with software and tools used for catalog management, including Microsoft Excel, database management software, and content management systems (CMS).

Experience in contract drafting, document analysis, and effective coordination with the legal department. Extensive support to the areas of Human Resources and Personnel Department, with in-depth knowledge of hiring and termination processes, as well as expertise in E-SOCIAL compliance. Notable skills in managing and forwarding documents to the accounting and fiscal departments, along with a strong proficiency in accounts payable and receivable management. Outstanding competence in issuing invoices and bank statements. Proficient in organizing files and documents, and adept at creating spreadsheets and reports to optimize operational efficiency.

Experience in document analysis, meticulously assessing the suitability of information for the precise and efficient initiation of legal processesLegal researchAttending courts in a support capacityDrafting legal pleadings