Lucian C. Email and Phone Number
-Seeking New OpportunitiesNearly15 years IT Industry large global enterprise working experience, broad knowledge in Client /Enterprise Infrastructure Integration including PC, server integration, Cloud, NAS/SAN storage; DR solution, Converged Product;Rich Experience in Call Center Services, Manufactory Integration, IT Infrastructure Service Delivery, Service Life Cycle Management and Vender Management balancing with scope, P&L, and quality on project goal basis;Widely extended insight and practice on Process model on business & Operation, good business acumen to elicit customer opportunities to drive business reenue. Systematic thinking, strong problem solving and effective communication Skills with Customers,Business Units, Compliance, backend departments in different regions,Proficiency in written & Verbal English for cross region team communications;2 year ISMS Implantation experience to represent department on ISO 27001 Certification• Certificates Holder: PMI® PMP(ID#1238697) ; ITILv3 Expert; Prince2 ® Practitioner, Microsoft MCSE ; Dell DCSE;• Certified as CBAP ® extended in strategy business analysis & (ISC2) CISSP for information security Management field;
Dell
View- Website:
- delltechnologies.com
- Employees:
- 270292
-
It System Integration Project ManagerDell 2010 - PresentXiamen/Guangzhou,China-Account for Dell standard/custom deployment service delivery include Client & Enterprise integrated Solution for different customers and industries, worldwide G500, Government departments, enterprise covering banking, Manufactory, Media, etc. -Lead Project team to manage/monitor service delivery from roll-out to close, include: validate customer requirements vs context environment, Assess potential risk with counter-measurements; work with customers/deployment & support team on project… Show more -Account for Dell standard/custom deployment service delivery include Client & Enterprise integrated Solution for different customers and industries, worldwide G500, Government departments, enterprise covering banking, Manufactory, Media, etc. -Lead Project team to manage/monitor service delivery from roll-out to close, include: validate customer requirements vs context environment, Assess potential risk with counter-measurements; work with customers/deployment & support team on project planning; evaluate & coordinate in-house resource or 3rd party venders, allocating issue and coordinate resource to fix, conduct change control to make sure achieve project goals.-Engage pre-sales team to dive customer business opportunities for business driven.-Extend domain knowledge to Info security management, present team to support BU certified ISO 27001 and relative maintenance activities. Show less -
Project Administration SpecialistDell Apr 2008 - Oct 2010中国 福建 厦门-Accounting for the support & administration on Dell consulting/deployment/client service & solution;-Support project manager on tracing, monitoring project status & closure; Coordinating & support during project delivery -Proactively Identify process improvement opportunities and work with cross-function team to conduct improve for smoother operations; -
Software Engineer/Project ManagerDell Jul 2007 - Apr 2008中国 福建 厦门- Account for Factory integration project management throughout whole life cycle including Material sourcing/Factory compliance validation/project delivery till releas to production;- Issue escalation and handling with global/local team to solve problem -
Tech Support EngineerDell Sep 2003 - May 2007中国 福建 厦门- Solve customers’ technical problems via the phone; support kinds of products and English Queue;- Act as POD leader, help L2 to analyze KPI, communicated with L2 team to work out resolution;- Motivate pod members on KPI to drive sub-team performance from bottom to top ranking -
It Support AssistantXiamen Real-Co Shipping Co. 2002 - 2003中国 福建 厦门support site local IT acitivies
Frequently Asked Questions about Lucian C.
What company does Lucian C. work for?
Lucian C. works for Dell
What is Lucian C.'s role at the current company?
Lucian C.'s current role is DELL - Project Manager PMP|ITIL|PRINCE2|CBAP|CISSP.
Who are Lucian C.'s colleagues?
Lucian C.'s colleagues are Kathy Osborne, Anusha Sudarshan, Varun Verma, Sharon Wang, Mithun Hegde, Aisha Zeba, Imane Chadli.
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