Technical assistance to our users through multiple channels (email, live chat, blogs, socialmedia):- Testing and ensuring that the products are satisfying the users' needs;- Monitoring and reporting accordingly for any new bugs or errors found in the new deploys that couldimpact the users experience;- Working alongside marketing to maintain customer growth through SEO and content optimization(blog contributions, translations and web design);- Maintaining a good… Show more Technical assistance to our users through multiple channels (email, live chat, blogs, socialmedia):- Testing and ensuring that the products are satisfying the users' needs;- Monitoring and reporting accordingly for any new bugs or errors found in the new deploys that couldimpact the users experience;- Working alongside marketing to maintain customer growth through SEO and content optimization(blog contributions, translations and web design);- Maintaining a good customer feedback;- Creating external customer references;- Processing refunds on both Stripe and PayPal- Weekly reporting;- Close cooperation with developers, designers and product managers to ensure rapid productdevelopment and customer satisfaction;- Working daily with various tools like ZenDesk, Olark Chat, Slack, Zoom, Sentry. Show less

Freelance activity on different kind of IT based projects like:- Custom software development;- E-commerce and presentation website development;- Landing pages;- Website security and maintenance on different platform (Wordpress,WooCommerce, OpenCart);- Linux CentOs Web server administration;- Graphic design for web and print;- Custom module extension development for opencart e-commerce platform;- Marketing campaigns (Email, Google Adwords, Facebook Ads);-… Show more Freelance activity on different kind of IT based projects like:- Custom software development;- E-commerce and presentation website development;- Landing pages;- Website security and maintenance on different platform (Wordpress,WooCommerce, OpenCart);- Linux CentOs Web server administration;- Graphic design for web and print;- Custom module extension development for opencart e-commerce platform;- Marketing campaigns (Email, Google Adwords, Facebook Ads);- Network design and administration; Show less

- Build, test and deploy scalable, highly available and modular software products;- Write and implement scripts to enhance user experience and integrate scripts withthe CMS;- Modify existing software to correct errors, adapt to new hardware and improveperformance;- Code websites using PHP, MySQL and JavaScript;- Implement innovative systems for data collection, storage and management ofcustomer orders wrote on Filemaker Pro Advanced;- Establish compatibility with… Show more - Build, test and deploy scalable, highly available and modular software products;- Write and implement scripts to enhance user experience and integrate scripts withthe CMS;- Modify existing software to correct errors, adapt to new hardware and improveperformance;- Code websites using PHP, MySQL and JavaScript;- Implement innovative systems for data collection, storage and management ofcustomer orders wrote on Filemaker Pro Advanced;- Establish compatibility with third party software products by developing program formodification and integration;- Diagnose and troubleshoot UNIX and Windows processing problems and applysolutions to increase company efficiency;- Ensure network, system and data availability and integrity through preventativemaintenance and upgrades;- Maintain and monitor the server room, the wireless network and other serverinfrastructure;- Set up staff workstations with PCs, Macs, phones and laptops;Skills:- Filemaker Pro database specialist Database design;- Advanced knowledge of PHP, HTML, CSS, SQL, Javascript;- Advanced knowledge of Mac OsX, Microsoft Windows and Linux operating systems;- Website and electronic marketing;- Website and portal monitoring Direct email campaigns;- Analytics and metrics- Customer Relationship Management (CRM)- Advanced knowledge of Adobe Photoshop, Adobe InDesign, Adobe Illustrator,Adobe Dreamweaver, QuarkXpress; Show less

Generating computer graphics and page-layout software, graphic elements andphotography using programs such as Quark Xpress, Adobe Illustrator, Adobe- Photoshop or Adobe Indesign;- Delivering production ready graphics in HTML and CSS for all marketing assets;- Conceptualizing, planned and executed original designs for a wide range of websiteproperties;- Design print and marketing initiatives for all website properties;- Used site analytics and metrics to define and… Show more Generating computer graphics and page-layout software, graphic elements andphotography using programs such as Quark Xpress, Adobe Illustrator, Adobe- Photoshop or Adobe Indesign;- Delivering production ready graphics in HTML and CSS for all marketing assets;- Conceptualizing, planned and executed original designs for a wide range of websiteproperties;- Design print and marketing initiatives for all website properties;- Used site analytics and metrics to define and monitor success. Show less