Luciana Cabral Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Develop and enforce food safety policies, procedures and the Food Safety Program;Maintain accurate records of food safety practices, including temperature logs;Enter and update information in databases and spreadsheets accurately;Identify potential food safety risks and implement corrective actions;Keep up-to-date with industry standards and best practices;Ensure a positive dining experience for residents by providing personalised service and attention to detail.

New South Wales, Australia

Interpretation and analysis of alerts generated by the Anti-Money Laundering and Terrorism Financing system;Analysis and investigation of financial transactions for suspicious activity;Ensuring compliance with "Know Your Customer" (KYC) policies and regulations;Analysis of financial transactions, and registration of the suspicious movement report to COAF (Council for Financial Activities Control).

São Paulo, Brasil

Responsible for analysing financial transactions in order to identify suspect transactions involving identity takeover, remote access scam, marketplace scam;Responsible for the development of projects focused on improving processes in the fraud area;Analysis of Quality data to understand what training is needed for the team, thus contributing to the quality of all analysts of the operation;Establishing a relationship with the customer to investigate unauthorized access to a banking account;Structuring, standardizing, and reviewing support materials.

São Paulo, Brasil

Analysis of financial transactions aimed at identifying transactional fraud, such as money laundering, value triangulation, tempts access scam, and auto fraud;Data analysis aimed at identifying new modus operandi;Document analysis and investigation of potentially fraudulent accounts (KYC);Creation of projects to develop solutions to improve fraud processes;Use of data analysis tools (Looker and SQL) to detect fraudulent behavior to prevent fraud and mitigate losses;Relationship with other banks in an attempt to recover evaded values.

Rio De Janeiro, Rio De Janeiro

Chargeback dispute;Analysis of the transactional process, to identify possible failures and fraud and, from there, act assertively to mitigate risks;Preparation and submission of documentation for the brands (Mastercard, Visa and American Express) to defend undue chargebacks in order to avoid financial losses to establishments and the operation;Relationship with internal and external customers (including issuers);Handling tools like Mastercom and Vrol;Handling of friendly charges and bearer acknowledges received from issuers;Second Cycle Treatment of Elo and Visa brands;Identification and development of process improvements, such as structuring flows and preparing supporting documentation;Structuring the chargeback process for the American Express banner, through the study of the banner's policy.

Rio De Janeiro E Região, Brasil

Customer service by phone and email;Reporting of clients suspected of fraud and auto fraud;Analyze the demand for the service of advance receipt of credit sales;Calculate and negotiate the pricing of advance payments;Market anticipation, loan, and digital account services.

Rio De Janeiro E Região, Brasil

Customer service to indicate the most appropriate channel for your demand. Clarification of doubts and marketing of banking products.

Rio De Janeiro, Rio De Janeiro

Extraction of reports of internal indicators for management and preparation of campaigns focused on team engagement.

Rio De Janeiro, Brasil

Diagnostics, vehicle maintenance, vehicle inspection.

Bachelor Of Economics - Bs, Economics

Automotive Maintenance Technical, Car Maintenance

I performed diagnostics, maintenance, and inspection of vehicles and their systems respecting the norms, standards, and technical.