Luciana Cicalese Email & Phone Number

Hackensack, Nj

• Assist Estimators with direct cost reports• Conduct accurate cost analyses for estimations for the organization• Communicate with trade partners and team members regarding new and current projects• Ensure timely completion of estimates• Submit bid pricing from all vendors• Prepare cost analyses and specialized reports• Utilize Planswift software for digital blueprints and takeoffs

Staten Island, New York

Answered high volume phone calls, booked appointments, and greeted clients.Answered and managed incoming and outgoing calls while recording accurate messages.Directed guests and routed deliveries and courier services.Helped distribute employee notices and mail around the office.Maintained a clean reception area, including lounge and associated areas.Data Entry.Responsible for organizing meetings, noting the company's important schedule. Greeting customers.

Brooklyn, New York

Obtained authorization for services and updated customers on repair status of vehiclesGreet and welcome guests in person and on phone; answer and direct inquiries to designated department.Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.Prepared all the outgoing Fedex labels Maintained computer and physical filing systems.Received, screened and routed incoming calls.Maintained computer and physical filing systems.

Bachelor'S Degree, Justice Adminstration / Homeland Security

Senior Project: Used Investigative Cold Case Software to simulate solving cases. Key Coursework: Criminal Justice, Criminology, Policing.

Associate'S Degree, Criminal Justice And Corrections