Allow me to introduce myself. With a diverse range of experiences under my belt, I possess a wealth of knowledge and skills that have shaped me both personally and professionally.Having excelled in the sales of intangible products, I have honed my ability to effectively communicate and persuade others. This experience has equipped me with a keen understanding of customer needs and an adeptness at cultivating strong client relationships.In addition to my sales background, I have successfully led government projects, showcasing my leadership capabilities and capacity to navigate complex tasks. This has afforded me a comprehensive understanding of project management, resource allocation, and strategic planning.Furthermore, my passion for exploration has taken me to numerous countries, providing me with a global perspective and a deep appreciation for diverse cultures. This exposure has fostered adaptability, open-mindedness, and the ability to thrive in unfamiliar environments.Lastly, I bring a unique skill set to the table as someone who has worked extensively with ropes, operating as a rope access technician. This demonstrates my physical dexterity, attention to detail, and commitment to safety protocols.Overall, my multifaceted background, encompassing sales expertise, project leadership, global experiences, and rope access, positions me as a versatile professional ready to contribute to a variety of challenges and opportunities.
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Site CrewTf Event Company Inc.Vancouver, Bc, Ca -
Loan AdvisorSpring Financial Nov 2024 - PresentVancouver, British Columbia, Canada -
Digital Marketing SpecialistPioneer Motors Vancouver Jul 2024 - Nov 2024Vancouver, British Columbia, CanadaDevelop and execute marketing strategies to promote vehicleinventory, services, and special offers.Manage social media platforms and create engaging contentto drive traffic to the dealership.Run targeted advertising campaigns on digital platforms toincrease lead generation.Optimize the dealership's website for SEO to improve searchengine rankings.Manage and execute email marketing campaigns to nurtureleads and increase customer engagement.Use data analytics to track and measure the success of digitalmarketing campaigns.Automate marketing processes to enhance efficiency, leadgeneration, and sales performance.Collaborate with sales teams to align marketing efforts withdealership goals and objectives. -
Administrative AssistantCristian Escobar Lawyer Jul 2021 - Nov 2024Punta Arenas, Region Of Magallanes And Chilean Antarctica, ChileManaging calendars, scheduling meetings, arranging travel, and preparing expense reports.
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Guest Service RepresentativeMt Seymour Resorts Ltd Nov 2023 - Oct 2024North Vancouver, British Columbia, CanadaResponsibilities:Manage daily operations in Guest Experience department, including sales processing and guest inquiries.Utilize sales CRM software for efficient guest interaction and sales tracking. SIRIUSWAREEnsure guest satisfaction across various service areas.Provide information on products and services to guests.Process sales transactions accurately for passes, tickets, rentals, and lessons.Collaborate with team to maintain high standards of service.Address guest concerns promptly and proactively.Support supervisors and colleagues.Adapt to busy environments during peak seasons.Learn and adapt to new tasks and systems.Share enthusiasm for winter activities with guests.Adhere to company policies and maintain professionalism.Coordinate with other departments for seamless operations. -
Rope Access TechnicianBeckra Contracting Ltd. Aug 2023 - Nov 2023Vancouver, British Columbia, Canada- Conducted thorough safety preparations, rigging.- Conducted building maintenance tasks (leak investigation, concrete repairs, sealant application, painting).- Maintained equipment and completed detailed documentation for compliance. -
Rope Access TechnicianAllwest Facility Services Mar 2023 - Jun 2023Vancouver, British Columbia, CanadaSafety Preparations: Need to conduct thorough safety checks and prepare the work area. This includes inspecting all equipment, ensuring proper anchor points, and establishing safety protocols.Rigging and Set-Up: Set up the necessary ropes, rigging systems, and anchor points to access the windows safely. Assessing the structure, selecting appropriate anchoring methods, and securing the ropes properly.Window Cleaning Procedures: Utilize specialized tools and techniques to clean the windows effectively. Include using squeegees, scrapers, cleaning solutions, and water-fed poles, depending on the specific requirements of the job.Safety Monitoring: Throughout the window cleaning process, constantly monitor safety measures and the condition of your equipment. Checking for any signs of wear or damage, ensuring secure attachments, and maintaining proper communication with team members.Inspection and Quality Control: After completing the cleaning tasks, inspect the windows to ensure they meet the desired cleanliness standards. This may involve checking for streaks, smudges, or any remaining dirt, and addressing any issues promptly.Equipment Maintenance: Responsible for maintaining and caring for the equipment. This includes cleaning and storing tools properly, checking ropes for wear and tear, and reporting any damaged or malfunctioning equipment.Documentation: Keeping accurate records and documenting work. Complete work reports, log any issues or incidents and provide the necessary documentation for compliance and safety purposes. -
Guest ServicesCypress Mountain Dec 2022 - Apr 2023North Vancouver, British Columbia, CanadaClearly communicate ticket/pass validity: Ensure that all lift tickets and passes clearly indicate their validity period and any specific conditions or restrictions. This information should be prominently displayed on the tickets themselves or in accompanying documentation.Utilize technology: Employ ticket/pass scanning or RFID (Radio Frequency Identification) systems to facilitate quick and accurate verification. These systems can help prevent fraudulent use and improve efficiency.Proactive communication: Provide clear and timely information to customers about any changes to ticket/pass validity due to adverse weather conditions or other factors.Feedback and improvement: Encourage customers to provide feedback on their experiences with ticket/pass verification -
Guest Service RepresentativeEvolve Talent Aug 2021 - Nov 2022Perth, Western Australia, AustraliaGreeting and Welcoming: Extend a warm welcome to visitors and residents, providing them with a professional and friendly reception experience.Inquiry Handling: Effectively address inquiries from individuals, directing them to the appropriate departments or personnel as necessary.Telephone Operations: Handle incoming calls, ensuring prompt and courteous responses, and transferring calls to the relevant parties.Mail Management: Retrieve, organize, and distribute incoming mail, while also managing outgoing mail and coordinating with courier services.Point-of-Sale Operations: Operate a point-of-sale terminal and Electronic Funds Transfer at Point of Sale (EFTPOS) machine, facilitating secure and efficient transactions.Cash Handling and Banking: Manage cash transactions, including receiving payments, issuing receipts, and maintaining accurate records. Perform banking duties as required.Meeting Coordination: Schedule meetings and reserve boardrooms as needed, ensuring smooth and efficient planning of internal gatherings.Catering Assistance: Assist in coordinating catering requirements for meetings and special events, ensuring the provision of quality refreshments.Office Supply Management: Monitor inventory levels of office supplies, promptly restocking items as needed, and ensuring photocopiers are adequately supplied.Premises Maintenance: Regularly clean and maintain company premises and equipment, ensuring a clean, organized, and professional environment.Reception Area Maintenance: Oversee the upkeep of the camp mine reception area, conducting regular inspections to maintain a neat and presentable space. -
Head Banquet WaitressLady Elliot Island Eco Resort Feb 2021 - Jul 2021Queensland, AustraliaSupervising staff: Responsible for leading and managing a team of banquet wait staff. This includes hiring, training, scheduling, and assigning duties to ensure adequate coverage and optimal performance.Service standards: Set and enforce high service standards to ensure exceptional guest experiences. You would train your staff on proper table service techniques, etiquettes, and protocols, and oversee their performance during events.Team communication: Communicate event details, service expectations, and any changes or updates to the staff. Problem-solving: During events, unforeseen issues can arise. Be responsible for addressing and resolving any problems that may occur, such as guest complaints, last-minute changes, or service disruptions.Attention to detail: Ensure that tables are properly set, decorations are in place, and all aspects of the event, including food and beverage service, are executed flawlessly.Guest satisfaction: Ensure that guests have a positive and memorable experience. You would interact with guests, address their needs and concerns, and strive to exceed their expectations. -
Guest Service RepresentativeLiberty Oil Feb 2020 - Oct 2020Richmond, Queensland, AustraliaCustomer Service: provide friendly and helpful customer service. Greet customers, answer inquiries about fuel types, prices, and promotions, and provide directions or recommendations when needed. Cash Handling and Sales: Handle cash transactions, operate point-of-sale (POS) systems, and process payments for fuel, convenience store items, and other services. Accurately calculate totals, provide change, and maintain cash registers or electronic payment systems.Store Operations: Assist with managing the store, restocking shelves, arranging merchandise displays, and ensuring that products are properly priced and labeled.Safety and Security: Monitor fuel spills, promptly address safety hazards, and ensure compliance with safety regulations. Also monitor surveillance systems, report any suspicious activities, and follow emergency procedures if necessary.Record-Keeping: Responsible for maintaining records related to fuel sales, inventory management, and financial transactions. Include keeping track of fuel deliveries, reconciling sales figures, and documenting any incidents or accidents that occur on the premises. -
Housekeeping AttendantYwca Banff Mar 2019 - Jan 2020Banff, Alberta, CanadaMaking beds and changing linens: Ensure that beds are neatly made with fresh linens and that any used linens are removed and replaced.Sweeping, scrubbing, mopping, and polishing floors: Keep all floor surfaces clean and well-maintained by performing regular sweeping, scrubbing (as needed), mopping, and polishing.Vacuuming carpets, rugs, and draperies: Thoroughly vacuum all carpeted areas, rugs, and draperies to remove dust, dirt, and debris.Responding to housekeeping problems: Address any housekeeping issues promptly, such as spills or broken glasses, by cleaning or arranging for appropriate replacements.Delivering requested housekeeping items: Fulfill guest requests for additional housekeeping items, such as extra towels, toiletries, or pillows, and ensure they are promptly delivered to guest rooms.Organizing work schedule: Plan and prioritize housekeeping tasks based on the room status list, which includes information about arrivals, departures, and special requests.Following safety and security procedures: Adhere to all safety and security protocols set by the company, including the proper use of cleaning chemicals, handling of equipment, and reporting any suspicious activities or potential hazards.Observing and reporting property damage: Regularly inspect guest rooms and public areas for any damage to hotel property and report it to the appropriate personnel for repair or replacement.Maintaining a professional appearance: Ensure personal grooming is neat and presentable, wear the designated uniform, and follow any dress code policies specified by the hotel.Providing excellent customer service: Interact with guests in a courteous and professional manner, addressing their needs and concerns, and striving to exceed their expectations. -
Course InstructorAsociasion De Turismo Coyhaique Nov 2018 - Feb 2019Coyhaique, Aysén Region, ChileThree-month program for companies that addresses the following:Project Formulation:a. Define the objectives: Clearly outline the purpose of the project. What specific knowledge, skills, or concepts do you want your students to learn or demonstrate?b. Determine project scope: Decide the boundaries and limitations of the project, including its timeframe, available resources, and any constraints.c. Identify project deliverables: Specify the tangible outcomes or products that students need to create as part of the project.d. Design project tasks: Break down the project into manageable tasks or steps that students need to follow to complete the project successfully.e. Establish evaluation criteria: Make sure they align with the project objectives and learning goals.Project Evaluation:a. Rubrics: Develop a detailed rubric that outlines the specific criteria for evaluating each aspect of the project.b. Peer assessment: Encourage students to evaluate each other's projects using a peer assessment process. Provide clear guidelines and criteria for their evaluations. Peer feedback can provide valuable insights and promote a collaborative learning environment.c. Self-assessment: Ask students to reflect on their own work and evaluate their performance based on the established criteria. This self-reflection can help them better understand their strengths and areas for improvement.d. Feedback and discussions: Provide constructive feedback to students on their projects, highlighting both strengths and areas needing improvement. Engage in discussions to clarify concepts, address questions, and provide guidance for future projects.e. Adjustments and refinements: Use the evaluation process as an opportunity to identify any flaws or areas for improvement in the project formulation. Consider making necessary adjustments for future iterations or similar projects.
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Housekeeping AttendantHôtel Monville Dec 2017 - Oct 2018Montreal, Quebec, CanadaMaking beds and changing linens: Ensure that beds are neatly made with fresh linens and that any used linens are removed and replaced.Sweeping, scrubbing, mopping, and polishing floors: Keep all floor surfaces clean and well-maintained by performing regular sweeping, scrubbing (as needed), mopping, and polishing.Vacuuming carpets, rugs, and draperies: Thoroughly vacuum all carpeted areas, rugs, and draperies to remove dust, dirt, and debris.Responding to housekeeping problems: Address any housekeeping issues promptly, such as spills or broken glasses, by cleaning or arranging for appropriate replacements.Delivering requested housekeeping items: Fulfill guest requests for additional housekeeping items, such as extra towels, toiletries, or pillows, and ensure they are promptly delivered to guest rooms.Organizing work schedule: Plan and prioritize housekeeping tasks based on the room status list, which includes information about arrivals, departures, and special requests.Following safety and security procedures: Adhere to all safety and security protocols set by the company, including the proper use of cleaning chemicals, handling of equipment, and reporting any suspicious activities or potential hazards.Observing and reporting property damage: Regularly inspect guest rooms and public areas for any damage to hotel property and report it to the appropriate personnel for repair or replacement.Maintaining a professional appearance: Ensure personal grooming is neat and presentable, wear the designated uniform, and follow any dress code policies specified by the hotel.Providing excellent customer service: Interact with guests in a courteous and professional manner, addressing their needs and concerns, and striving to exceed their expectations. -
Warehouse WorkerLily O'Brien'S Chocolates Mar 2017 - Jul 2017Newbridge, County Kildare, IrelandAssembly and packaging: being involved in the assembly or packaging of products according to specific instructions or production orders. This includes working with tools and machinery, following standard operating procedures (SOPs), and ensuring the accuracy and quality of the assembled or packaged items.Quality control: assist in quality control processes by inspecting materials, components, or finished products for defects, damages, or non-compliance with specifications. This involves following quality standards, reporting any issues to supervisors or quality control personnel, and participating in quality improvement initiatives.Equipment operation and maintenance: operate machinery or equipment relevant to the production process, such as conveyor belts, packaging machines, or labeling systems. Additionally, you may perform routine maintenance tasks on the equipment, such as cleaning, lubrication, and minor repairs, or report maintenance needs to the maintenance department.Workplace safety and cleanliness: adhere to safety protocols and maintain a clean and organized work environment. This includes following safety procedures, using personal protective equipment (PPE), reporting safety hazards, and participating in safety training programs.Collaboration and communication: worked closely with production supervisors, operators, and other warehouse team members. Effective communication and teamwork are essential for coordinating production activities, addressing issues, and ensuring the smooth flow of materials and products. -
Business Development ExecutiveSercotec Jan 2014 - Feb 2017Coyhaique, Aysén Region, ChileDirect Employer: Consultores de la Patagonia SPaPromoting the Capital Semilla program to MSEs and entrepreneurs, raising awareness of the funding opportunities available.Conducting outreach activities to identify potential applicants for the program.Assisting MSEs and entrepreneurs in preparing their funding applications, including providing guidance on eligibility criteria, application requirements, and business plan development.Evaluating and assessing funding applications based on established criteria and guidelines.Collaborating with internal teams and external partners to ensure smooth execution of the Capital Semilla program.Monitoring and tracking the progress and impact of funded projects.Providing ongoing support and guidance to MSEs and entrepreneurs who receive funding, including connecting them with relevant resources and networks.Participating in networking events, workshops, and training sessions to promote entrepreneurship and disseminate knowledge about the Capital Semilla program. -
Development ExecutiveAfp Habitat Feb 2013 - Dec 2016Concepcion, Biobío Region, ChileSales Strategy Development: being responsible for developing a comprehensive sales strategy for intangible products or services. This involves understanding the target market, identifying customer needs, and defining sales objectives and targets.Client Relationship Management: Building and maintaining relationships with existing and potential clients. This includes understanding their needs, providing personalized solutions, addressing concerns, and nurturing long-term partnerships. Regular communication and follow-up would be essential to maintain client satisfaction and loyalty.Sales Forecasting and Analysis: analyze market trends, sales data, and customer feedback to forecast sales projections and identify areas for improvement. This data-driven approach would help you make informed decisions, adjust sales strategies, and optimize sales processes.Market Research and Competitor Analysis: Continuously conduct market research and analyze competitors to understand industry trends, customer preferences, and competitive positioning. This information would help to refine sales strategies, identify unique selling propositions, and differentiate the organization's intangible products or services.Relationship Building with Partners: In some cases, intangible sales may involve partnerships or reseller agreements with other organizations. As a development executive, I cultivated and maintained relationships with partners, working collaboratively to drive mutual business growth and leverage their networks or distribution channels.
Luciana Solis Soto Education Details
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Business Administration And Management, General -
Ingeniero Comercial
Frequently Asked Questions about Luciana Solis Soto
What company does Luciana Solis Soto work for?
Luciana Solis Soto works for Tf Event Company Inc.
What is Luciana Solis Soto's role at the current company?
Luciana Solis Soto's current role is Site crew.
What schools did Luciana Solis Soto attend?
Luciana Solis Soto attended Selc College, Universidad Católica De Temuco.
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Luciana Solis Soto
Vancouver, Bc -
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