M. Lucian Caprau Email and Phone Number
After more than two decades of success on three continents, I have created and perfected a business model that has yet to fail. I have turned around businesses that were free-falling, businesses that even their owners gave up on, and hired me just for "a little facelift" and some presale cosmetic work. Four months later, they have fallen in love all over again with their own business, and any sale was out of the question. A year later I was offered ownership in the company, just to stay with them.This is just one example. There are other success stories that exist because of my business philosophy which I call “1 Degree Fahrenheit”.Want to know what it is? I bet you do. Go ahead, hire me! Because only ahead you can go, if you do.Expertise Area Description:Highly accomplished Senior Executive, General Manager, Director of Operations, Director of Sales and Marketing, Corporate Trainer, Restaurant Owner/Manager equipped with a toolbox of ideas and successful track record of leading companies to business expansion, sales growth, operational efficiency, and significantly increased profitability. An innovative leader, skilled in taking charge of every aspect of operations.Highly desired Team Performance Improvement Trainer with international successful experience.Talented Visionary Leader: drives positive change, builds consensus and executes plans that improve revenue and profit. Results-driven Creative Strategist: identifies and seizes opportunities that maximize competitive edge and shareholder value.Specialties: High Efficiency Operations, Revenue Management, General Management, Franchise Experience, Client Satisfaction Champion, Staff Training and Management, Project Management, Sales & Promotions Specialist, Multi Unit Operations, Yeld Management, Market Positioning, Price Optimization.
Best Western Plus
View- Website:
- bestwesternsherwoodpark.com
- Employees:
- 1663
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General ManagerBest Western Plus Nov 2019 - PresentSan Luis Obispo, Ca And Atascadero, CaResponsible for overseeing all business aspects (operations, sales, marketing) of two hotels. Attracting and training hospitality champions.
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General ManagerThe Oaks Hotel, Paso Robles, Ca Jan 2019 - Aug 2019
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Hotel Multi-Unit Director Of Sales And MarketingRadisson Hotels And Choice Hotels Properties Feb 2016 - Dec 2018Accepted previous employer offer to continue leading the sales and marketing departments of their properties, as well as training the personnel of the hotels, and manage the overall business optimization, and revenue growth.
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Owner / Executive Director - Assisted Living FacilityAsklepion Medical 2012 - 2016Southern California, And Europe• Managed all the administrative and business development aspects, responsible for the daily operations of the company, and in conjunction with the Medical Director, implement all policies and procedures.• Maintained appropriate levels of qualified personnel, hiring of doctors, nurses and care givers, adjusting compensation levels, approve merit evaluations and salary increases, as well as discharging.• Created an Assisted Living Facility in a new market, hired and trained industry champions, bringing the initial ALF evaluation scores at record levels. Inspired all the employees to work efficiently, and with purpose, and contaminated everybody with a passion for the health and hospitality industry.
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Hotel Multi Unit Director Of Sales And MarketingRadisson Hotels, And Choice Hotels Properties Dec 2010 - Jun 2012West Valley City, Ut• Led and trained to perfection the Sales and Marketing Departments for multiple properties, overseeing the optimization of existing business, acquisition of new key accounts, and increasing the market penetration index.• Created strategic marketing plans, and orchestrated intelligent sales and marketing campaigns that brought great measurable results. During my last week I closed and signed a $900,000 contract.
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Hotel General ManagerHoliday Inn Express - Salt Lake City, Ut Sep 2009 - May 2010Greater Salt Lake City Area• Hired initially as Director of Sales and Marketing, after only eight months I was offered the position of General Manager for the 129 units Holiday Inn Express.• Selected, hired and trained hospitality champions bringing the IHG OSAT scores at all time high levels: from 89.7 to 95.5.• Inspired all the employees to work efficiently, within the budget, and contaminated everybody with a passion for hospitality industry.• Responsible for all revenues and their accurate reporting.
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Hotel Multi Unit Director Of Sales And MarketingHoliday Inn Express And Fairfield Inn Of Marriott Salt Lake City, Ut May 2008 - Sep 2009Greater Salt Lake City Area• Led the Sales Department towards attaining great measurable results: 12.5% increase in revenue YOY, and 42.3% in the last month.• Organized successful sales blitzes and penetrated new markets while consistently increasing revenue and ADR month after month.• Based on KAIZEN business principles, trained the entire staff on a regular basis, enhancing productivity and guest and staff satisfaction.
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Director Of Sales And Finance, Lead TrainerVolvo, Jaguar - Salt Lake City Jul 2006 - Feb 2008Greater Salt Lake City Area• Managed the sales force and assured the stringent brand compliance requirements are achieved during day to day operations.• Achieved increasing optimal profitability for the company while maintaining maximum Customer Satisfaction Index.• Trained and motivated the employees instilling the 212ºF philosophy in their everyday activities.• Closed contracts in the F&I Department.
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Hotel General ManagerChoice Hotels International Property Mar 2001 - Jul 2005Iowa City, Iowa Area• In conjunction with the president of the company, developed the annual hotel operating budget, implemented and monitored the finalized budget.• Responsible for all revenues and their accurate reporting.• Ensured the highest quality standards for guest service are achieved.• Continuously trained and improved the quality of my team and work efficiency. • Maximized the employee retention. During my 4 years long leadership I had the lowest turnover in the hotel’s history of 36 years.• Direct control and responsibility of day to day hotel operations.
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Restaurant Owner / ManagerRetro Jazz Blues Restaurant, Europe Jul 1997 - Oct 2000Timisoara, Romania• Built from the scratch, made profitable and successfully managed an upscale Jazz / Blues theme restaurant, demonstrating strong leadership and entrepreneurial skills.• Surrounded by other 29 restaurants and fast-foods, with theoretically nothing new to offer, “Retro” became in less than a year one of the most sought after restaurants in town, exceeding its market share by 200%.• Hired, trained and coordinated the personnel.
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Luxury Resort Manager And Hospitality Operations DirectorColibri Resorts And Travel Feb 1992 - Apr 1996Kushadasi, Turkey• Responsible during peak season for all day-to-day operations (financial, administrative, and sales & marketing) of the company’s 35 Luxury Villas Boutique Resort located on the Aegean Sea Coast in Kusadasi – Turkey.• At the beginning of each season negotiated rates and signed new agreements and contracts with partners from different countries.• Created and licensed 16 very successful international tourist programs for the South and South-East of Europe, and South-West of Asia.• Increased the resort’s visibility and revenues by conducting marketing and sales campaigns.
M. Lucian Caprau Skills
M. Lucian Caprau Education Details
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Marketing Management, Strategic Negotiations, Management In Organizations, Business Administration -
Open University Business SchoolHospitality Management, Strategic Marketing -
Philology And Philosophy
Frequently Asked Questions about M. Lucian Caprau
What company does M. Lucian Caprau work for?
M. Lucian Caprau works for Best Western Plus
What is M. Lucian Caprau's role at the current company?
M. Lucian Caprau's current role is Executive Director / General Manager specialized in Hospitality, and Assisted Living Facilities,.
What schools did M. Lucian Caprau attend?
M. Lucian Caprau attended The University Of Iowa Tippie College Of Business, Open University Business School, West University Of Timisoara.
What skills is M. Lucian Caprau known for?
M. Lucian Caprau has skills like Operational Efficiency, Sales Trainings, Hotel Management, International Sales, Revenue Management, Training Staff, Contract Negotiations, Creative Strategy, Creative Problem Solving, Creative Writing, Price Optimization, Entrepreneurial Skills.
Who are M. Lucian Caprau's colleagues?
M. Lucian Caprau's colleagues are Jimena Yanez, Brooke Flink, Sabrina Stiles, Daniel Okun, Karine Gyozalyan, Denyea Shirey, Allyson Collier.
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