Independent Technology Consultant - multiple clientsI develop and implement IT and infrastructure strategies, partner with development to drive high-availability systems, and automate DevOps processes. -Delivered increase in ability to handle clients, traffic wise, for key Dutch client.-DevOps services for top international crypto exchange.

I reported to and advised our CEO, served as a key member of the leadership team, and contributed directly to both corporate and technology strategies, business models, roadmapping, goals, objectives, and KPIs for this subsidiary of Swiss Multinational Ringier AG—an innovative, digitalized, and diversified Swiss media company. I directed end-to-end procurement, defined technical criteria, created offer requests, and selected vendors. I recruited, coached, mentored, and led diverse, inclusive, skilled, and innovative IT operations and infrastructure teams. -Delivered key technical contributions supporting massive company and employee growth and 2 successful acquisitions during total tenure. I directed the end-to-end redesign and rearchitecture for all IT infrastructure in the cloud. -Grew uptime significantly. -Contributed to increased revenue by reducing page load time. -Partnered with business development and leveraged BI and analytics to support new revenue streams.I utilized Agile ITSM / ITIL to redesign / optimize change management, incident management, service delivery, and operations.-Rationalized change management. I spearheaded transition to remote work, including infrastructure preparation, VPN setup, and remote desktop deployment. -Delivered seamless transition—in 3 days—to address Covid regulations. I defined, aligned, and enforced the internal OKRs / KPIs for the DevOps, operations, and platform engineering teams. -Grew focus on high-value projects. I redesigned the complete ETL process—including BI, data gathering, storing, and analysis. -Delivered dramatically enhanced transparency to support strategic decision-making. I constructed a new Platform Engineering team structure. -Instilled a DevOps mentality / culture across the organization.

I built the IT function from the ground up and designed and directed all IS / IT infrastructure—including architecture and engineering. I created, defined, and enforced all initial IT policies—including monitoring, backup / restore, and DR / BC. I owned roadmaps for multiple initiatives. I directed the team in an SDLC Agile environment—and leveraged Scrum / Kanban methodologies and performance management, including 1-on-1 and periodic team review meetings to ensure accountability and motivation.I spearheaded early adoption and transition to the cloud and leveraged OpsWorks and Chef to migrate from the physical data center. -Improved uptime significantly. I migrated 5 total domains to Google Apps for Work and imported all content. -Ensured complete reliability and provided full SSO capabilities. I directed a multinational team in a major SAP implementation. -Provided capabilities to effectively control cost across multiple cost centers. I led implementation of a new building access control system. -Tied RFID card information to Google Calendar to clarify team member availability, PTO approvals, and more—significantly streamlining HR workload and processes. I spearheaded, implemented, and integrated the PBX phone number proxy solution.-Provided transparency on calls to agents from the website—contributing to dramatic new revenue via agent fees—while enhancing the ability of the BD team to grow additional revenues. I defined, applied, and achieved competitive OKRs / KPIs for the operations and DevOps teams.-Consistently achieved 98% KPI / SLA for all systems. I designed and implemented a QR code label process.-Optimized asset inventory. Previous professional experience with ISP as IT system administrator / network engineer / IT operations.

-Engineered, Implemented, and administered the main ISP backbone for the wired and wireless distribution points connectivity. -Managed the programming of routers, gateways, DNS, mail servers and all the other hardware part of the ISP infrastructure. -Supervised the implementation and testing of LAN design and creation of documentation necessary for wireless deployments. -Implemented backup and recovery strategy along with disaster recovery planning. -Network vulnerability testing, DoS and DDoS following industry best practices. -Managed and maintained the hardware, software, network and Unix servers (FreeBSD).