• Responsible for providing AMS support to clients Atlas Schindler, Dexco, Heineken, Nissan, Raízen, and Renault;• Continuous monitoring of Varicent ICM models to ensure their correct operation and full availability of SaaS to those responsible for approving compensation plans;• Maintenance of data pipelines in Symon ELT and Varicent ICM;• Development of Python scripts for automation of technical support tasks;• Execution of SQL queries (SQL Server and Postgres) for large databases;• Responsible for communication between clients and suppliers;• Sharing knowledge and best practices with other professionals and colleagues to promote collaboration and continuous improvement of solutions offered to clients.

• Direct collaboration with clients, from discovery to go-live, to understand their specific compensation system needs and ensure that their business rules are properly implemented in Varicent ICM.• Configuration and adjustment of Varicent ICM tool modules to meet each client's unique requirements, including process lists, composer, workflows, portal access, scheduler, reports, inquiry management, calendars, user, and permissions.• Implementation of custom dashboards in Payee Web to provide clients with a clear and comprehensive view of compensation and performance results.• Development of SQL queries for data import and export.• Conducting Validation (UAT) tests to ensure accuracy and compliance of results generated by Varicent ICM.• Continuous monitoring of data quality used and generated by Varicent ICM to ensure reliable and accurate information is provided to clients.• Integration between CRM Bitrix24 and Looker Studio for financial report automation.• Creation and maintenance of dashboards in MS Power BI.• Web scraping of customer reviews using Python programming language.

• Development of action plans to reduce rework; • Optimization of routes for the execution of HVAC services; • Control of materials in stock and supply chain management; • Customer service and support at all stages of the sales funnel; • Creation of processes and procedures for better execution of operational activities; • Responsible for implementing the company's digital presence through Google Business Profile, which made the company one of the best known and top-rated in the region.

• Training of new employees; • Automation of calculations through MS Excel; • Inventory management of materials and tools to perform field services; • Control materials in processing (machining, heat treatment, surface treatment, and finished product).

• KPIs development and control; • Support in the implementation of plant management dashboards; • Collection of production data and further statistical analysis through MATLAB; • Automation of calculations and repetitive tasks through MS Excel and macros; • Creation and updating of operational procedures and data administration in SAP ERP; • Conducting process improvement tests in the chemical deposition and welding stages; • Responsible for managing equipment and tools suppliers for film capacitors plant.

• Spreadsheet automation using Excel and VBA; • Support in the definition of action plans using the 5W2H method; • Control of non-conformities carried out on the shop floor and at the customer.

• KPIs development, analysis, and monitoring;• Spreadsheets automation in MS Excel and VBA; • Internal audit and implementation of quality tools at the factory.

• Responsible for machined parts scheduling and production; • Responsible for analyzing materials in stock using ERP CIGAM; • Control of materials in process and available in stock according to the Kanban system.

• Production planning and control support;• OEE (Overall Equipment Effectiveness) indicator management support; • Control of parts in process at heat and surface treatment suppliers.

• Procedures and work instructions elaboration;• TPM (Total Productive Maintenance) implementation support on the factory floor; • Adequacy of operational, tactical, and strategic processes and documents following the ISO 9001 standard.

• IRGA clients and employees support;• Analysis of soil samples received from various locations in RS State, Brazil; • Collection of water samples at the entrance and exit of the Rice Experimental Station. • Editing of macro and micronutrient reports found in the analyzed samples.

• Administrative and banking activities; • Responsibility for currency transport; • Editing of factoring contracts.

• Orders receipt; • Collection from shelves and stock control; • Conference orders before shipping to customers.