Lucie Bouchet Email and Phone Number

Creates of company’s strategy in the area of Human Resources with cooperation of plant managementManage all HR processes such as recruitment, managing personnel agenda, payroll, motivation, development and training of employees, internal communication, compensations & benefits Leads of negotiations with local unions, labor office local authoritiesImprove and coordinates internal communicationCreates and controls the drawing of delegated budget ( budget of HR department, wages budget)Supervises of the Personnel department – HR specialist, TOE specialist, Payroll, coordinates activities related to catering and uniforms in the plant. Negotiates terms and prices with cooperation of procurement with suppliers.Maintains and develops the Integrated Management System in department. Identifies the needs for revision of the ISM documentation based on ISO 9001, 22000, 14001 and OHSAS 18001 standards, the results of the management review of the system, internal and external audit findings, identified nonconformity and changes to the internal processes, legislation, Mondelez International and practical needs. Approves procedures and working procedures in her/his department.

- Managing the HR manufacturing agenda in Lovosice - Managing the HR agenda the business unit in Prague and Bratislava

Provides day-to-day guidance and direction to Payroll Team for countries in scopeAccountable for the payroll by managing the relationship with outsourced providers Work with 3rd party payroll provider, monitor and manage in line with contractual KPI’sDeliver processes to ensure accurate payrollSupport the business on any payroll impacting changeResponsible for ensuring all social security payments and 3rd party payments are made in a timely mannerResponsible for ensuring payroll in countries in scope is compliant with legal requirementsBe the subject matter expert in terms of payroll operations and processesCreating risk matrixes for the local payrolls and providing various reportsLead the Audit and compliance for payroll controlsLead Payroll impacting changeManage Payroll related projects such as SOPs preparation, process improvements, etc.

Ensure and manage proper planning, recruiting, staffing, deployment, development and rewarding of employees within the area of responsibility, in line with overall HR strategy, Company policies and local legislationSuch HR services include advice and counseling to respective managers and employees on a variety of HR issues, such as (but not limited to): recruitment, career counseling, training, reviews of organisation structure, labor law issues, employee administrationTalent management process, engagement and cultureManage application of all HR administration processes in line with internal compliance standards and legal regulations minimizing costManage efficient HR planning, development, information and cost control system under the guidance of HR-C&B, to ensure best management decisions

eading and developing CZ/SK Customer Service team - Customer Service Representatives and Customer Service Finance (11 members)Responsible for development, simplification of processes in CS, projects and customer collaboration Achieve MDLZ KPI’s and financial target by Customers service team management, negotiation with clients, adjustment of processes or new processes creation. Assure correct cash collection process management by analyzing & identification areas of risks, direct negotiation with client and by initiating of delivery interruption in case of bankruptcy risk.

Execution and support CS&L projects - Identify possibilities to improve, simplify and automate processes in CS - Initiate and develop customer collaboration programs - Identify possibilities for collaboration with customers in order to simplify processes, save costs and improve relationship - Identify, prepare and lead customer project Key user for Order to Cash - Develop electronic data exchange with customer: EDI, GDS - Prepare and update manuals, train end users - New functionality testing in the system

Full responsibility for control and managing stock in SAP, pallet flow with 3PL providersSupervise logistic stock interface with warehouse, analyse and improve gaps with WHS provider Daily administrating workflow of logistic supply chain within real-time (transport, warehouse) Coordinating activities with other departments (esp. CS, DPR, sales and finance) Developing logistic and copacking processes with suppliers Responsibility for leading and executing CS&L projects Backup for copacking activities – planning, production planning and execution