Lucie Blanchet, Fcpa Email and Phone Number
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Leading executive within Canada's financial service industry. with more than 25 years experience across a wide range of senior leadership management and executive positions, including: Strategy, Customer Experience, Sales, Digital, Data, Business Development, Risk and Finance.On top of her responsibilities, she is passionate about divertity and inclusion and act as chair of the Diversity and Inclusion Council of National Bank.In 2022, Lucie was nominated Chair of the Canadian Banking Association. She also serve as board member on the board of Tennis Canada and The Montreal Children's Hospital Foundation.In 2021, Lucie was recognized as Fellow Chartered Professial Accountant, recognizing her contribution to the profession throughout her career.
National Bank Of Canada
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Executive Vice-President, Personal Banking And Client ExperienceNational Bank Of Canada Jun 2018 - PresentMontreal, Canada AreaReporting to the CEO, leading the Personal Banking and Client Experience business line. Responsible for strategic orientations, business transformation while sustaining business performance of activities under her responsibilites which include: Retail distribution, client experience, channel management, digital, data and products.
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Senior Vice-President, Retail Solutions And Distribution StrategyNational Bank Of Canada May 2016 - Apr 2018Montreal, Canada AreaResponsible for defining the strategic orientations of Personal Banking in the context of digital transformation, while improving customer acquisition and retention, as well as efficiency. Accountable for product management (mortgages, credit cards, personal loans, deposits, everyday banking), process simplification and transformation, as well as the evolution of the distribution model, the branch network and sales and services strategies. Played a key role in leading the transformation of the retail business
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Vice President, Sales & ServiceNational Bank Of Canada Nov 2014 - Apr 2016Montreal, Canada AreaResponsible for standardizing, evolving, and implementing sales practices to deliver branch channel performance while improving sales force effectiveness. Acted as business sponsor and oversaw the design and implementation of the Bank’s transformational projects that have positively impacted revenue.
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Vice Président, Mortgage Development, Specialized NetworksNational Bank Of Canada Nov 2012 - Nov 2014Montreal, Canada AreaResponsible for mortgage business development through mobile sales force and mortage brokers across Canada. Lead a sales force of 300 mobile mortgage specialists. Define mortgage specialists distribution strategy and lead change in a transformation period
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Senior Manager, Retail Lending Process ReingeneeringNational Bank Of Canada Jun 2009 - Nov 2012Montreal, Canada AreaActed as process owner for all retail lending products. Responsible for reengineering retail lending business processes to improve profitability as well as customer satisfaction. Ensured alignment of business processes performance with business development strategy to enhance financial performance. Acted as business sponsor on a major mortgage origination project.
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Senior Manager Retail Credit RiskNational Bank Of Canada Nov 2004 - Jun 2009Montreal, Canada AreaResponsible for risk management of the Retail lending portfolio, including credit policies, origination and account management strategies for retail products (mortgages, personal loans, lines of credit and credit cards)Participated in overall risk management planning, bringing current knowledge and future vision of risk management and decisioning systems in line with the company’s competitive position.
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Senior Manager Operational RiskNational Bank Of Canada Mar 2002 - Nov 2004Montreal, Canada AreaResponsible for establishing NBC's strategic position regarding Operational Risk, including development and implementation of corporate-wide governance structure, an overall operational risk self assessment methodology, operational risk monitoring tools and a risk managers training
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Manager Strategic InitiativesDeveloppement Bank Of Canada Jun 2000 - Mar 2002Montreal, Canada AreaDefined strategic orientations for SME Lending Process. Acted as business sponsor for an SME lending plateform.
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Director Accounting And Back OfficeSociete Generale Canada Jan 1997 - Jun 2000Montreal, Canada AreaManage the Finance and back office department for SG's Canadian subsidiary -
Manager AccountingCredit Lyonnais Canada Jan 1994 - Jan 1997Région De Montréal
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External AuditorKpmg Audit Jan 1990 - Jan 1994Région De Montréal
Lucie Blanchet, Fcpa Skills
Lucie Blanchet, Fcpa Education Details
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Administration & Accounting
Frequently Asked Questions about Lucie Blanchet, Fcpa
What company does Lucie Blanchet, Fcpa work for?
Lucie Blanchet, Fcpa works for National Bank Of Canada
What is Lucie Blanchet, Fcpa's role at the current company?
Lucie Blanchet, Fcpa's current role is Executive Vice-President, Personal Banking and Client Experience at National Bank of Canada.
What is Lucie Blanchet, Fcpa's email address?
Lucie Blanchet, Fcpa's email address is lucie.blanchet@nbc.ca
What is Lucie Blanchet, Fcpa's direct phone number?
Lucie Blanchet, Fcpa's direct phone number is +151441*****
What schools did Lucie Blanchet, Fcpa attend?
Lucie Blanchet, Fcpa attended Uqam | Université Du Québec À Montréal.
What are some of Lucie Blanchet, Fcpa's interests?
Lucie Blanchet, Fcpa has interest in Customer Experience, Children, Organizational Efficiency, Leadership And Communication, Sales Management And Coaching, Banking Process Management.
What skills is Lucie Blanchet, Fcpa known for?
Lucie Blanchet, Fcpa has skills like Banking, Portfolio Management, Consumer Lending, Financial Analysis, Finance, Credit Risk, Operational Risk Management, Business Process Re Engineering, Mortgage Lending, Strategy, Risk Management, Leading Change.
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