Lucie Kormanikova Email & Phone Number

Centereach, New York, United States

*Support customer service initiatives by addressing inquiries promptly and professionally via email or phone calls.*Handle confidential documents with discretion while managing sensitive information on behalf of executives or clients.*Answer multi-line phone systems, routing calls, delivering messages to staff and greeting visitors.*Manage the filing system, enter data and complete other clerical tasks.*Track all orders and match BOLs to deliveries received*Verify vendor files accurate and up-to-date to expedite payment processing*Verify vendor accounts by reconciling monthly statement and related transactions and disbursed amounts via check or electronic transfer*Review vendor invoice details to resolve inconsistencies*Contact clients with past due accounts

Farmingdale, New York, United States

*Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.*Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.*Conducted research, identifying potential vendors and better pricing options.*Developed and maintained relationships with both customers and vendors*Researched and prepared quotes for clients within their budget increasing the number of orders coming in

Lake Ronkonkoma, Ny

*Processed Returns, Shipments via Starship, Sales Orders, Purchase Orders, & Invoices*Vendor & Customer Relations*Approved all orders prior to being sent to vendors*Training New Candidates*Processing Quotes via SalesForce*Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.*Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.

Hauppauge

*Screened and directed phone calls to appropriate individuals*Answered potential buyer questions and directed them to correct agent, Checked phone messages and followed-up as required*Welcomed and greeted all guests*Pulled leads, Delved phone numbers for leads*Checked indeed.com for potential new employees, Called and scheduled interviews for potential new employees*Maintained social media for all divisions of the company (Twitter, Facebook, & Instagram)*Maintained a calendar for meetings and scheduled interviews

*Prepared correspondence letters to court for legal proceedings*Prepared documents to County Clerk for entry of documents*Scanned and uploaded documents into case management system, Prepared mail labels and sent out documents,Use of online NYS filing system*Reviewed cases for Sale of Foreclosure*Called courts to advise on next legal step in foreclosure matter*Ensured all steps completed to proceed with foreclosure auctions*Sent out HUD Occupancy letters to borrowers

East Setauket

*Operated a cash register to collect cash, verify checks, and process credit card transactions*Educated customers on club service offerings and promoted new products and features*Trained and scheduled breaks for cashiers*Processed online orders and pickup in-store transactions*Issued and tracked purchases of lottery tickets, gift cards and water jug vouchers, Processed all forms of tender in the cash office, processed draws and prepared new ones*Handled multiple phone lines while assisting members in store, as well as cashiers on the frontline*Processed returns and exchanges*Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.Promoted a positive work environment fostering team collaboration and high morale.

Master'S Degree, Accounting

Bachelor'S Degree, Business Administration And Management, General