During my tenure at Sierra Nevada, I played a crucial role in establishing a Software Asset Management (SAM) program supporting diverse engineering disciplines, particularly in the design of the "Dream Chaser" space plane. This initiative extended to the creation of the Sierra Space Corp, a private entity split from SNC. Given my success managing assets for Dream Chaser programs, I was recruited to sustain support for this critical project.As the Sierra Space License Manager, my primary responsibility was overseeing licenses for engineering tools and software throughout the organization. I meticulously tracked and maintained comprehensive information about all engineering tools, including their purpose, types of licenses, users, primary business owner, and license servers.As the License Manager, I managed procurement and renewals for engineering tools, driving procurement and approvals, monitoring license key acquisition and delivery, and preparing for tool renewals. Collaborating directly with procurement, I identified cost-effective licensing strategies, providing analytical insights into tool usage. I defined KPIs to optimize tool usage and removed unused license checkouts.The License Manager monitored and reported on tool usage metrics, including usage per engineer or team, tool idle time, extended tool usage periods, peak tool usage, license request blockage, and usage warnings. I identified instances of redundant tools and worked with the Engineering IT team to explore consolidation opportunities. Collaborating with engineering teams, I forecasted licensing needs and ensured a streamlined procurement process.

As the Software Asset Manager, I was tasked with overseeing the indirect software licensing, renewal, and maintenance lifecycle for engineering organizations, impacting approximately 5000 employees. My primary focus was to ensure the compliance of software license portfolios with publishers while optimizing costs. In addition, I served as the key liaison for software lifecycle management within engineering business areas, contributing to the streamlining of day-to-day operations.I implemented the SNOW License Manager and Inventory Manager to automate metric collection for reporting and advanced software catalog analysis. Moreover, I introduced Flexera FlexNet Manager and xFormation to monitor network license protocols such as FlexLM, DSLS, and others. These initiatives were part of my efforts to transform business processes, resulting in a substantial reduction of unused inventory and the elimination of vendor penalties.In the early stages of my tenure at Sierra Nevada Corp (SNC), I undertook responsibilities for the maintenance, upgrades, and patching of the Customer Relationship Management (CRM) system and associated SharePoint farm.

Managed the day-to-day operations, maintenance, upgrades, and patching of 1000+ datacenter servers supporting the Microsoft OEM Licensing channel. • Ensured the stability, integrity, and performance of service application deployments in development, user authentication and production environments. • Used Microsoft PowerShell for deployment, system monitoring and reporting across the datacenter. Scripts developed provided consistent application delivery and reporting through each tier of the development effort, reducing overall time to market.

Acted as the Sales department technical liaison for the development, sale and implementation of commercial application integration into customer datacenters. • Provided technical expertise throughout pre-sales and post-sales phases to ensure application integrations meet the technical needs of customers, with anticipation of future opportunities. • Developed robust technical solutions that adhere to design specifications with consideration for future features and enhancements. • Worked with preferred vendors to develop tiered platform standards based on customer resource utilization and desired service levels, SLAs. • Provided post-sales support by disseminating technical information on applications to project/program managers, service technicians, systems engineering, account executives and customer's personnel. Customers included both domestic and international casino gaming enterprises. • Wrote technical portions of sales proposals, RFP’s and SOW’s.

Designed, built and administered datacenter environments hosted on the VMware platform for the IGT Interoperability Center. Provided virtual hosting for both internal and external development, test and installation teams for interoperability with IGT developed applications and protocols. • Provided design and provisioning for 70+ virtual environments hosted on hardware from numerous vendors. Tripled the compute capacity of the datacenter during tenure, which provided realistic environments and availability to more customers. • Coordinated systems integration with manufacturers, customers and suppliers to ensure test efforts accurately resembled production systems. • Managed the technical aspects of center projects, ensuring schedules and milestones are met. • Utilized MS PowerShell for automating updates to a CMDB to improve the centers status reporting, reducing test blocking and keeping schedules on time.

Hands-on systems integrator of propriety systems into client datacenters. Built, configured and installed virtualized systems with direct interaction involving internal departments and external customers. • Utilized VMware skills to expand IGT product offerings on virtual platforms while developing the skills of junior engineers in our organization. • Acquired, developed and maintained tools required for imaging from ‘bare metal’ to production. • Determined build procedures for installations of vendor and proprietary applications.