• Served as a CRM lead across all product categories and monitored 200+ new and existing sales opportunities to ensure pipeline accuracy and progression• Enhanced branding and increased market demand through strategic prospect planning, content creation, and market research• Collaborated with internal teams to develop and implement efficient and cost-saving solutions by increasing automation and streamlining internal touch points for marketing and sales workflows• Collaborated with a cross-functional team of product engineers and designers to revamp online presence of the product catalog, resulting in synchronized branding across marketing channels• Built data visualizations using Microsoft Power BI for sales pipeline KPIs that accelerated business alignment and visibility across company departments• Designed compelling corporate presentations to drive positive outcomes of executive-level customer meetings• Facilitated weekly team meetings with a cross-functional group of 12 members to discuss project progress, resolve issues, and make data-driven decisions resulting in a 20% increase in productivity• Collected and analyzed project lifecycle data to help track progress and look for ways to continuously improve operational timelines

• Fostered memorable relationships with clients and made appropriate software recommendations resulting in over $5,000 of new revenue• Presented over 100 product demonstrations to highlight features, answer questions, and redirect concerns towards positive aspects• Executed outbound B2B calls to new leads and referrals using Blitz sales CRM

• Created and implemented marketing plans to improve student attendance by 5%• Assembled special events and in-game promotions• Organized and distributed the department’s marketing materials

• Attained high standards of customer service during high volume and fast-paced operations• Trained 3 new employees on drink preparation and cash handling procedures• Balanced the cash register and generated reports for credit and debit sales• Operated with a team oriented mindset, positive attitude and strong communication• Handled procedures for safe food preparation, assembly and presentation