Lucila Vivas Filloy Email & Phone Number

Ambitious and enthusiastic professional currently focused on Operations, Customer Success and Process Optimization. Originally from Buenos Aires, now happily based in Barcelona :)I lead the SEO customer experience strategy for major media and e-commerce companies in the US and LATAM, including Disney, Futbol Sites, RedCoach and Cliengo.I'm a proactive and organized individual, constantly training in AI, leadership, team management and negotiation.One of my favourite phrases is "making things happen". How do I work on that? By making my day about designing process improvements, optimizing time management, implementing changes, measuring and tracking results.My continuous learning mindset drives me to stay current and adaptable. My commitment to improvement, collaborative leadership and customer experience positions me as a driver of growth and cultural development within any organization.As part of my passion for learning, it is always a pleasure to be able to develop myself in an educational environment to share knowledge and be in a constant state of learning. I currently have the honour of being part of the coordination of the Master of Multiplatform Digital Journalism at Loyola University + CNN, for the subject of SEO and Analytics.