Key Responsibilities1.Developed the monthly Onboarding training plan for new employees in all functional areas.2. Compiled monthly training reports for plant for tactical/functional meetings, safety incidents, legal compliance including International Organization for Standardization (ISO) 9 001 (Quality Management System) and ISO 14 001 (Environmental Management System) audits, and global safety audits.3.Created and enhanced a talent pipeline via learnerships/internships, Recognition of Prior Learning (for employees without a school leaving certificate to receive certificates based on work experience) and in-service programmes.4. Supported new projects – customised operating processes and coordinate training for new/ upgraded manufacturing assets or machines in line with Lean manufacturing.5. Utilized SABA and SAP Learning Management System (LMS) for learning.Achievements1. Developed Kimberly-Clark SA’s skills matrices, and implemented the 1-4 rating scale in order to better track competency towards self-capable teams that was applied at our company mills internationally.2. Nominated and awarded the Kimberly-Clark SA Epping Plant’s Continuous Improvement award for 2016 for the skills matrices for four disciplines. 3. Introduced the Recognition of Prior Learning & learnerships/internships to Kimberly-Clark SA.

1.Develop business plans and project proposals (includes costing and timelines); project plans; service level and non-disclosure agreements.2. HR services: job profiles; performance agreements; developing Talent Management process and policies; B-BBEE consultation (including skills development recommendations); Employment Equity consultation.3. Learning services: material design and development inline with job competencies, unit standards and/or for SETA accreditation and QMS development (on-going).4. Proofreading and/or editing: project proposals, brochures, business reports etc.5. Advertisement proofreading: above- and below-the-line advertisements.6. Editing and/or proofreading corporate identity guides.7. Manage finances and resource allocation.Skills Used1. Proofreading and Editing 2. Strategy development3. Talent Management assessment and reporting4. Talent Management: job profile creation and performance management agreements5. Talent Management: Talent Development/Learning and Development polices and legislation6. Organisational SETA accreditation7. e-Learning consultation8. Instructional Design Methodology (ADDIE) application9. B-BBEE consultation10. ETA consultation11. Project Management12. Financial Management13. HR service delivery model consultation14. Organisational Development consultation and practice15. Marketing and networking16. Presentation17. Liaising with clients and vendors18. Business Writing (with focus on proposals and progress reports)19. Management

1. Created briefs for new Talent Development/Learning projects and programmes for the organisation.2. Created organisational Talent Management function assessment report (for HR Chief Executive), including identifying areas for development including competency testing vs. job profile alignment.3. Assessed the Cornerstone Talent Management system.4. Created learning reports for the call centre, stores and corporate when required.5. Managed the selection process for vendors to re-engineer call centre learning material for all functional areas and drove the analysis and design phase.6. Created and/or supervised B-BBEE skills development reports for rating agency.7. Developed and/or liaised with vendors regarding learning material (systems & product).8. Assessed and/or created learning processes and policies when required with the focus on performance improvement.9. Assessed and reported on the requirements for MICT SETA re-accreditation.10. Attended MICT SETA stakeholder meetings if and when required11. Created Distribution Centre Learnership guidelines with SETA requirements.12. Assessed Cell C's e-Learning platform.13. Managed and/or facilitated systems and product train-the-trainer sessions for all internal stakeholders.14. Loaded learning material and administered assessments on e-Learning platform.15. Managed learning facilitators and administrative staff.Skills Used1. Learning Management2. Talent Management3. Instructional design methodology (ADDIE)4. Learning and Development polices and legislation5. e-Learning assessment6. Skills Development B-BBEE reporting.7. Project management8. Facilitation9. Performance management10. People management11. Presentation12. Liaising with vendors and stakeholders13. Report writing (progress, assessment and close-out reports)

1. Developed and/or managed the Group’s learning strategies, policies and procedure, including leadership to meet business needs.2. Developed Performance Improvement model where learning focuses on acquisition of knowledge, behaviour and skill with the aim of meeting business objectives and performance improvement.3. Developed, monitored and maintained the B-BBEE Skills Development Scorecard elements policies, process and procedures, and reported to relevant stakeholders.4. Managed the Lewis Learning and Development budget.5. Applied and managed the ADDIE instructional design methodology for all learning material (i.e. paper-based, blended and e-learning) 6. Applied the five levels of evaluation (leading to ROI).7. Developed progress reports for the Steering Committees with regard to all learning interventions.8. Fulfilled SDF function, interacted and monitored all W&R SETA’s developments and created plan to ensure renewed accreditation.9. Managed and/or monitored learnerships/internships programme with W&R SETA in partnership with CPUT.10. Compiled and presented the yearly training schedule to organised labour/trade union prior to WSP and annual training plan submission to W&R SETA.11. Managed the Employee Assistance Bursary Programme.12. Monitored and/or manage all Group learning and development projects.13. Developed the Recruitment and Selection processes for the Group.14. Designed in-house Industrial Relations and Management Development programmes inline with SHL leadership competencies and job profiles.15. Monitored and/or managed learning and talent management vendors.16. Ensured the development and/or maintenance of learning and development databases.People Management1. Developed and received sign-off on new Learning and Development structure.2. Recruited and selected all new Learning and Development staff.3. Managed all Human Resources legislation & company policies, process and procedures.

1. Developed and/or manage the Group’s learning strategies, concept documents, project plans, policies and procedure.2. Managed and/or ensure the implementation of the ADDIE instructional design methodology for all learning material (i.e. paper-based, blended and e-learning).3. Ensured the selection and implementation of training simulation and learning management systems that meet business and learning needs.4. Developed progress reports for Group's Skills Development Steering Committee with regard to all new learning initiatives.5. Implemented first university senate accredited Merchandise Development Programme in South Africa in partnership with Wits Business School inline with job profiles.6. Created the Group's first Induction Programme from concept document stage through to implementation.7. Introduced Franklin Covey, 7 Habits of Highly Effective People and John C Maxwell leadership training to the Group8. Managed the Group's Learning Academy. 9. Developed and/or manage and implement JDG Trading’s organisational/talent management strategies, business plans, policies and procedures i.e., workforce management, change management and organisational culture.10. Co-developed the Group's Talent Management processes (i.e. recruitment, selection, performance management, succession planning, career pathing) and assisted with psychometric and personality test selection.11. Reported to the Group’s Talent Council on the development and/or implementation and/or monitoring of strategies, policies and procedures for succession planning.12. Re-developed and implemented the Group’s Bursary/Internship Programme in line with Employment Equity and succession planning.13. Co-implemented and monitored the Group’s Human Resources Management system for all learning, organisational development and talent management procedures.13. Monitored and/or manage learning and talent management vendors.14. People Management

1. Project managed, designed, developed and/or evaluated the following learning material:a. Operations and merchandise (across all chains);b. Human Resources: Code of Ethics, Employee Rights, Performance and IR;c. Edcon Instructional Design process, procedures and policies; andd. STT e-learning project for the implementation of new Point of Sale (Avenew).2. EWOSO (Edcon Way of Store Operations) project team member for standardisation of processes.3. Co-designed and develop the Edcon’s accredited Customer Service and Distribution Programmes.4. Project team member to strategically aligned job competencies to learning interventions.5. People management.6. Co-designed and developed Edcon's On-boarding/Induction Programme using a blended approach.7. Co-designed and developed Edcon's Distribution Centre training material, unit standard 117899, entitled Pick stock in a distribution centre/warehouse, that is W&R SETA.8. Co-designed and developed the Edcon's Customer Service for EWOSO training material for all the chains.9. Developed Code of Ethics training material for the Group.10. Co-assessed e-Learning platform vendors for the Group.

1. Project managed the design, development, evaluation and co-ordination of in- house training interventions i.e. Performance Management, Ethics and Induction Programme).2. Quality assured leadership and vendor developed learning material.3. Facilitated Human Resources strategic planning at business unit and divisional level.4. Created partnership with Wits University, for the e-Learning Foreign Economic Representatives Programme for those based at South African embassies and consulates internationally.5. Liaised and managed vendors and stakeholders.6. Implement OD practices if and when required.7. Introduced the e-learning delivery, in partnership with Wits University, for the Foreign Economic Representatives based at South African embassies and consulates internationally.8. Project managed the design, development, evaluation and co-ordination of in-house training interventions i.e. Performance Management, Ethics and Induction Programme.9. Co-developed the Performance Management post-training and on-the-job tools.10. People Management

1. Developed concept document, facilitated the development and implementation of an e-learning platform for SARS Income Tax agents and consultants nationally.2. Designed, developed, quality assured and facilitated leadership training for middle, senior managers and executives (i.e. 7 Habits of Highly Effective People, Team Leader, Coaching and Mentoring).3. Co-ordinated and quality assured in-house learning material.4. Researched, designed, developed functional and Income Tax System (ITS) material.5. Liaised with relevant stakeholders, i.e. vendors and regional SARS staff.6. Developed business cases, project plans, reports etc. if and when required.7. Vendor and stakeholder management.8. Created the concept document for the performance improvement tool for all SARS agents and consultants.9. Received sign-off from stakeholders for the implementation of the performance improvement tool and further refined concept for implementation with Knowledge Management and IT team.10. Selected as a Franklin Covey, 7 Habits of Highly Effective People facilitator for SARS leadership staff.

1. Researched, designed, developed and evaluated online courses.2. Design, develop and facilitate training workshops with local and international delegates using classroom- based and KEWL learning (online) management system.3. IOI-Virtual University (IOIVU) Project Leader:a. Developed and coordinated IOIVU Masters level course development for the various international IOI operational centres (SA, Ukraine, India, Pacific Islands & Australia etc.).b. Created funding and project proposals.c. Managed and/or conducted course content research and online administration.Accomplishments1. Created the on-line learning material for IOI-Virtual University for Master's Degree in Law of the Sea.2. Conducted/facilitated KEWL (e-Learning tool) training for international IOI delegates in order to gain approval for the use of the platform for IOI-VU.