Lucille Gostlow (Freeman)
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Lucille Gostlow (Freeman) Email & Phone Number

*** On Maternity Leave Again*** Back 2023** Head of Executive Search at Black & White Recruitment Customer Operations & Contact Centre Professional at Black & White Recruitment
Location: West Malling, England, United Kingdom 5 work roles 3 schools
1 work email found @blackwhiterec.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Role
*** On Maternity Leave Again*** Back 2023** Head of Executive Search at Black & White Recruitment Customer Operations & Contact Centre Professional
Location
West Malling, England, United Kingdom
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Who is Lucille Gostlow (Freeman)? Overview

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Quick answer

Lucille Gostlow (Freeman) is listed as *** On Maternity Leave Again*** Back 2023** Head of Executive Search at Black & White Recruitment Customer Operations & Contact Centre Professional at Black & White Recruitment, a with 14 employees, based in West Malling, England, United Kingdom. AeroLeads shows a work email signal at blackwhiterec.com and a matched LinkedIn profile for Lucille Gostlow (Freeman).

Lucille Gostlow (Freeman) previously worked as Head of Operational Recruitment - Executive Search | Head Hunter at Black & White Recruitment and Senior Consultant- Senior Management | Operational Excellence | Data | Change & Transformation at Empiric. Lucille Gostlow (Freeman) holds Bachelor Of Applied Science (Basc), Criminology And Sociology from University Of Brighton.

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{first}@blackwhiterec.com
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Profile bio

About Lucille Gostlow (Freeman)

BA Hons Degree is Criminology and Sociology with a passion for understanding the psychology of peoples behaviour and cultural awareness.A strong advocate for Women in Technology and Women Executives. I have worked with many organisations to help address gender balance and work with internal employees to help with career progression. I have attended many events and have also been involved in running events to support females in the work place.CUSTOMER OPERATIONS | CONTACT CENTRE | CHANGE & TRANSFORMATION | CUSTOMER SERVICES | CUSTOMER EXPERIENCE I work confidentially with organisations to help them find the best Senior Executive Leaders in the market. I work exclusively with organisations offering them a tailored service to find the right candidate for their business from a skills, experience and cultural perspective.I have most recently worked across 5 European countries to support an International Client with their Executive Recruitment and after several months successful placed a candidate for each country.BLACK & WHITE DIVISIONSEXECUTIVE SEARCH:Chief Operating Officer, COO, Operations Director, Transformation Director, Change Director, Chief Customer Officer, Customer Experience Director, Director of Operational Excellence, Customer Service Director, Contact Centre Director, Client Services Director, Site Director, Telesales Director, Customer Solutions Director, Director of Customer Strategy, Head of Contact Centre, Head of Call Centre, Head of Customer Services, Head of Customer Experience, Head of Customer Advocacy, Head of Transformation, Head of Change, Head of Operational Excellence, Head of Service Support, Head of Sales and Service, Head of Site, Head of Sales, Head of Operations, Head of Telesales, Head of Learning and DevelopmentCUSTOMER OPERATIONS: Contact Centre Manager, Call Centre Manager, Customer Services Manager, Sales Manager, Team Manager, Contact Centre Trainer, Training Manager, Service Delivery Manager, Customer Experience Manager, Customer Success Manager, Contact Centre ExpertCHANGE & TRANSFORMATION: Project Managers, Process Improvement, Customer Improvement, Customer Experience, Operational Excellence, Program ManagersWFM / WFO: Resource Planning, Forecasting, Capacity Planning, Scheduling, Real Time, Back Office PlanningDATA/ ANALYTICS AND INSIGHT: Business Intelligence, Management Information, Customer InsightIf you believe that I can be of help to you or if you would like to learn more about job opportunities @ Black & White Recruitment please get in touch with me – Lucille@blackwhiterec.com

Listed skills include Recruiting, Business Intelligence, Business Analysis, Sourcing, and 46 others.

Current workplace

Lucille Gostlow (Freeman)'s current company

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Black & White Recruitment
Black & White Recruitment
*** On Maternity Leave Again*** Back 2023** Head of Executive Search at Black & White Recruitment Customer Operations & Contact Centre Professional
buckhurst hill, essex, united kingdom
Employees
14
AeroLeads page
5 roles

Lucille Gostlow (Freeman) work experience

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Head Of Operational Recruitment - Executive Search | Head Hunter

Current

London, United Kingdom

Partnering with organisations to help them attract the best Senior Executive Leaders within the market.I have over 8 years’ experience recruiting into Customer Operations with a background in Contact Centres, Customer Service, Customer Experience, Change & Transformation and an in-depth knowledge of Data and Technology. I secure talent on a retained and exclusive basis across the UK and Europe through the following roles:Executive Search: Chief Operating Officer, COO, Operations Director, Transformation Director, Change Director, Chief Customer Officer, Customer Experience Director, Director of Operational Excellence, Customer Service Director, Contact Centre Director, Client Services Director, Site Director, Telesales Director, Customer Solutions Director, Head of Contact Centre, Head of Call Centre, Head of Customer Services, Head of Customer Experience, Head of Customer Advocacy, Head of Transformation, Head of Change, Head of Operational Excellence, Head of Service Support, Head of Sales and Service, Head of Site, Head of Sales, Head of Operations, Head of Telesales The roles I have recently recruited forSenior VP Customer Experience Contact Centre Director Customer Experience Director – FranceCustomer Experience Director – GermanyCustomer Experience Director - SwedenHead of Operations Customer Experience Transformation Director Head of Contact CentreHead of Customer Services Please contact me for a confidential conversation at Lucille@blackwhiterec.com

Aug 2018 - Present

Senior Consultant- Senior Management | Operational Excellence | Data | Change & Transformation

London, United Kingdom

Empiric is a multi-award winning recruitment business and one of the fastest growing staffing agencies within the technology sector specialising in data, digital, cloud and security. We actively engage with the technology community by raising and debating key issues through our events, insight pieces and thought leadership seminars. Empiric is an advocate of gender and minority groups within the technology sector and actively promotes greater gender representation within the industry through our initiatives like Next Tech Girls. We are also a Stonewall Diversity Champion in recognition of our LGBT activities.Empiric’s Change & Transformation FS practice specialises in Data, Operational / Organisational Change, Regulatory Change, Digital Transformation, Strategic Change, TOM Design & Delivery, Process Re-engineering / Lean Six Sigma & BAU Change. We have a team of experienced Change recruiters who possess an unrivalled knowledge of their market and candidate network. Our consultants are highly trained and are considered experts in their fields. Sectors Include: Banking - Investment Banking, Retail Banking, Challenger Banks, Investment/Wealth/Asset Management & Hedge FundsManagement Consultancies – Consulting, Advisory & Strategy Insurance – London Market, Life & Pensions, General Insurance & Broking We have a team of specialist recruiters focusing on initiatives including:• Regulatory Change - MIFID II, EMIR, Dodd Frank, Volkcer, CASS, Banking Reform• Data Transformation - GDPR, Data Governance, Data Management, Data Quality, Data Privacy• Digital Transformation• Front Office Transformation• Post Trade / Operations Change• Finance Change• Divestment• Integration / M&A• TOM Design & Implementation

Aug 2017 - Jul 2018

Senior Recruitment Specialist - Senior Management | Change & Transformation | Customer Operations

London, United Kingdom

Senior Recruitment Consultant at PACT, we recruit across Planning, Analytics and Change & Transformation within Customer Operations.I specialise in recruiting within Change & Transformation across the contact centre arenaThe typical areas I recruit within are...- Project/ Programme Management- Operational Excellence- Business Change- Business Transformation- Customer Experience/ Journey- Customer Strategy- Continuous Improvement / Process ImprovementPACT also recruits within…Planning- Scheduling- Forecasting- Capacity- Budget- WFM/WFO- Real TimeAnalytics- MI- Business Intelligence- Business Analysis- Data Analysis- Development- Reporting- Customer Insight Analysis- Insight Analysis

Aug 2012 - Jul 2017

Senior Consultant- Senior Management | Executive Search

London, United Kingdom

Recruiting within Management, Head of and Director Level Appointments within the contact centre industry

Feb 2015 - May 2016
Team & coworkers

Colleagues at Black & White Recruitment

Other employees you can reach at blackwhiterec.com. View company contacts for 14 employees →

3 education records

Lucille Gostlow (Freeman) education

Bachelor Of Applied Science (Basc), Criminology And Sociology

University Of Brighton

A Levels, Psychology, Physical Education, English

Cheam High School

11 Gcse'S

West Hatch
FAQ

Frequently asked questions about Lucille Gostlow (Freeman)

Quick answers generated from the profile data available on this page.

What company does Lucille Gostlow (Freeman) work for?

Lucille Gostlow (Freeman) works for Black & White Recruitment.

What is Lucille Gostlow (Freeman)'s role at Black & White Recruitment?

Lucille Gostlow (Freeman) is listed as *** On Maternity Leave Again*** Back 2023** Head of Executive Search at Black & White Recruitment Customer Operations & Contact Centre Professional at Black & White Recruitment.

What is Lucille Gostlow (Freeman)'s email address?

AeroLeads has found 1 work email signal at @blackwhiterec.com for Lucille Gostlow (Freeman) at Black & White Recruitment.

Where is Lucille Gostlow (Freeman) based?

Lucille Gostlow (Freeman) is based in West Malling, England, United Kingdom while working with Black & White Recruitment.

What companies has Lucille Gostlow (Freeman) worked for?

Lucille Gostlow (Freeman) has worked for Black & White Recruitment, Empiric, Pact, Contact Centre Partners, and Computer Futures.

Who are Lucille Gostlow (Freeman)'s colleagues at Black & White Recruitment?

Lucille Gostlow (Freeman)'s colleagues at Black & White Recruitment include Khoulod Hatem, Robert Sánchez, Kawthar Nabeel, Alexandre Missongue, and Tico Ferraz.

How can I contact Lucille Gostlow (Freeman)?

You can use AeroLeads to view verified contact signals for Lucille Gostlow (Freeman) at Black & White Recruitment, including work email, phone, and LinkedIn data when available.

What schools did Lucille Gostlow (Freeman) attend?

Lucille Gostlow (Freeman) holds Bachelor Of Applied Science (Basc), Criminology And Sociology from University Of Brighton.

What skills is Lucille Gostlow (Freeman) known for?

Lucille Gostlow (Freeman) is listed with skills including Recruiting, Business Intelligence, Business Analysis, Sourcing, Change Management, Call Centers, Executive Search, and Data Analysis.

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