Lucille T. Email & Phone Number

Berlin, De

Berlin, Germany

Berlin, Germany

Taipei City, Taiwan

• Created and implemented social media communication tools to increase online presence and ensure brand consistency.• Ran Facebook Fan Page video contest and grew Page Likes by 375%, achieved a single day 43k Organic Post Reach and 9.6k Video Views within one month.• Attended overseas networking events, coordinated prospective meetings and presentations/speaking opportunities, and strengthened campaign strategy development on measurable goals and target clients.

Taipei City, Taiwan

• Negotiated and created strategic partnerships & agreements with channels including Amazon, eBay, Newegg, Sears, Rakuten, Doba, ChannelAdvisor, PayPal, Payoneer, DHL Export, and UPS Supply Chain Solutions to streamline cross-border selling, increase revenue, and maximize profit margins for clients.• Managed and optimized multi-channel product listings to reach new audiences and increase sales through target audience analysis, SEO performance improvements with Amazon Sponsored Products Campaigns, and digital influencer engagement, reaching an average Amazon Buy Box winning rate of 85%.• Drove clearance sales and worked closely with cross-functions, to ensure profitability and growth on B2B and B2C channels by continuously optimizing distribution, pricing, and user experience.• Developed and deepened effective supplier/buyer relationships, controlled seller accounts, oversaw all daily sales and client support operations.• Collaborated with an external tax accountant on overseas financial management activities.• Improved the international logistics network for 300+ SKUs to minimize inventory carrying, warehousing, and transportation costs among DHL Export, Amazon FBA shipments, and Multi-channel Fulfillment UPS SCS.• Mentored and trained team members on internal best practice and external strategic collaboration.

Woodland Hills, California

• Assisted Life & Health insurance agents with administrative work.• Monitored client's life insurance policy application process.

Los Angeles, California

• Founded and executed the marketing campaign on a customer Gift Card program. The margin sales significantly increased and the customer comeback rate was up to 30%.• Managed social marketing tools such as Twitter, Facebook Fan Page, Yelp, Foursquare, and FiveStars in order to create brand awareness and seasonal promotions for target consumers. Launched a customer database with up to 9,000 profiles and a 20% active rate.• Coordinated the website prospect for its brand image, product pictures initiation, and structure design. Upon completion, a potential customer is able to browse the products, service, consumer reviews, and location anytime. The contacts between retailers and customers were able to be recorded and analyzed much more conveniently and effectively.• Conducted the internal communication platform via POS system and Google Business App.• Oversaw the inventory stock control, sales report, and employee training workflow. The efficient rate was maximized for a quarter.

Taipei City, Taiwan

• Collaborated with project leaders and other departments in troubleshooting software and design, issuing engineering drawings, approving professional documents, managing electronic files, and presenting pre-designed 3D models to clients.• Shortened business cycle time and eliminated costly manufacturing delays by delivering customized, computer-generated 3D models using a variety of methods, enabling customers to view finished product images and specify modifications before production phase.• Directed the training program and installed a database for the subsidiary company in Thailand.• Worked with R&D and other supporting groups in developing and utilizing various computer applications in quality control, schedule/deadline monitoring, and industrial design communication, resulting in a 10% increase in production.• Redesigned and improved internal communication systems between different divisions, resulting in an increase of 15% in processed piping materials.

Certificate Program

Bachelor Of Science (Bs)