Luci Matthews Email & Phone Number

Enjoying overseeing the day to day operations of the company and working with a really knowledgeable and dedicated team. Working with our customers to ensure that their requirements and objectives are fully understood then ensuring the correct skill sets are allocated to the right projects. Customer deliverables include brand new indoor and outdoor network designs (in some case before building construction), network improvements, network installations, monitoring and support services, promising 110% effort and commitment at all times.

Working as a Project Manager overseeing the design, procurement, delivery and support of wireless networking solutions for on train passenger Wi-Fi access as well as managing deployments of on-board passenger information systems and entertainment portals on multi-million pound projects across the UK and Europe. Familiar with the rail industry, proven to optimize opportunities for additional revenue streams through development of new customers and the expansion of current customer projects derived from building strong relationships with clients based on trust and proven delivery as well as exceptional account management skills.A flexible individual, not out of comfort zone between highly stressful customer meetings, to pulling safety boots on and jumping on a train in a maintenance depot.Demonstrates a good understanding of Wi-Fi, TCP/IP, 3G, 4G, IT / Telecom operations and maintenance procedures, works with technical teams including but not limited to; System Administrators for data centre configuration, migrations and back-ups; Embedded and Applications development teams to ensure customer software requirements are understood, planned, tested and delivered on time.

Washington Dc

Transferred to the US to assist the setup of the North American organization as a team of four individuals adopting a variety of roles from tea lady, finance and administration, procurement and logistics, account and project management, gaining a good overview of all aspects of business.Working with the largest rail operators in both America and Canada, held overall responsibility for the successful delivery of various IT projects focusing on trackside, on-train and station Wi-Fi deployments, always ensuring all projects were delivered on time, within budget and in accordance with the client’s specifications, expectations and contractual obligations. Held daily scrum meetings with software development teams during project deployments requiring bespoke portal developments.

Boroughbridge, Uk

Placed in charge of a team of 50 drivers and 350 temperature controlled vehicles, planning shift patterns ensuring all members adhered to road haulage legalities and the working time directive at all times. Worked in conjunction with the bookings team guaranteeing customer deliveries would arrive on time and the highest level of productivity from the vehicles was utilised at all times producing a profitable and reliable service for both the company and our customers.

Melmerby, Uk

Heading up a team of 3 transport operators and 30 drivers. In charge of route planning, loading procedures and customer liaison. Driver and route planning, essential to the business to ensure the vehicles were running to make a profit at all times as well as delivering a reliable and successful service to our customers. Working with the warehouse manager, designing and issuing load plans, as a groupage haulier it was imperative that the vehicles were loaded correctly and legally for the safety of drivers, warehouse staff and all road users.

Various

Working on airfield support with Engineering Operations to schedule the fuel requirements of each in bound aircraft, tasking drivers and issuing instructions to ensure the aircraft received the correct amount of fuel to each tank and at the precise time required for the quickest turn around possible, imperative during missions and exercises. Demonstrated good initiative at an early age when deployed as the only transport operative and ran the whole supporting vehicle fleet for a 64 squadron mission in the Ascension Islands during the Sierra Leone conflict in 2000. Also provided various armed forces roles in numerous countries including the UK, Cyprus, The Falkland Islands, Ascension Island and Kosovo, including covering fuel strikes, fireman strikes, air disaster clean up missions showing adaptability in even the most extreme and stressful situations.