Lucinda Evans Email & Phone Number

Victoria, Australia

Working between two amazing teams, assisting with projects and general administrative duties as required. Achievements include, but not limited to:- Liaising Webinar training with over 30 external providers, taking attendance, editing and uploading recording to Training Portal and distribution to external parties for additional training purposes.- Managing and delegating tasks and projects to a small group of Administration Assistants- Managing e-mails across multiple inboxes - distributing to appropriate staff and allocating tasks as required- Extensive data entry into Salesforce CRM system

Victoria, Australia

Serving and assisting customers in a professional and efficient mannerOperating registers and calculating change manuallyEnsuring shelves are fully stocked with productsTraining to use equipment to move stock safelyMerchandising stock storewideCleaning and maintaining store standards

Victoria, Australia

Formerly completing Management Development Program;Multi-store – travelling between two different stores for work;Training to supervise shifts to ensure outstanding customer service, cleanliness and quality is upheld;Customer service, including order taking, refunds, table service, Drive Thru.Team leadership and delegation of tasks;Setting and meeting targets;Coaching and mentoring;Preparation and service of high-quality food and beverages;Skilled in all areas (Café, Front Counter, Drive Thru, Kitchen).

Assisting the Technical Manager with all necessary duties;Purchasing of quality tests and raising purchase orders;File and document management (electronic and physical) across three testing laboratories;Basic quoting and customer liaison with clients;Administrative duties including data entry, making phone calls, general ordering and organisation, and filing;Updating data spreadsheets and generating reports to present to upper management;Supporting other staff with technological updates/changes to systems;Maintaining quality system for three laboratories (to ISO9001, ISO17025 and NATA requirements) with the help of SharePoint;Scheduling audits, meetings and quality assurance tests for the laboratories;Auditing of laboratories, ensuring Australian Standards were followed;Generating and distributing monthly reports;Customer feedback collection and reporting duties;Analysing test data to conformance requirements.