Lucinda Deal Email & Phone Number

Converse, Indiana, United States

Marion, Indiana, United States

Hartford City, Indiana

Provided desktop and infrastructure support to shop floor and office employees for 3M manufacturing plant in Hartford City.

Marion, Indiana

Provided PC refresh project assistance on an as-needed basis across north/central Indiana.

Marion, In

Temporary position to get some exercise and sun, a few bucks to contribute here and there, and help out family. Primarily mowed lawns with commercial equipment, trimming, and landscaping.

Marion, In

Homemaker, responsible for all household duties to ensure seamless work from home to allow my SO to manage multiple businesses.

Daleville, Indiana

Level 2/3 Help Desk Team Lead

Warsaw, In

LANDesk patching & compliance administratorDruva inSync Cloud endpoint backup administratorManageEngine ADSelfServicePlus portal administratorPrint administratorOther desktop- and server-related functions and activities, as needed.

Warsaw, In

Warsaw, In

Client: Zimmer, Inc. Hired on full-time with Zimmer after 5 months.

Indianapolis, Indiana Area

Provide comprehensive IT support for small- and medium-sized business contracts and clients.

Tampa/St. Petersburg, Florida Area

In first year of employment, assisted with completion of domain migration and and merge, including installing Blackberry Enterprise Server, Exchange 2007 Server, and was responsible for configuration of all workstations and Blackberry devices.Responsible for providing support to Conference Center guests as well as all internal employees of the company, including from 7 remote Marriott Execustay franchise locations across the Southeastern United States.Provided day-to-day support for on-site guests at the hotel property, and assisted with maintaining IT infrastructure at our corporate office location as well.

Tampa/St. Petersburg, Florida Area

Within the first year, promoted from Level 1, entry-level help desk, to Service Desk Manager, then to Junior Systems Administrator.Supported over 500 end users, beginning with a 2-person helpdesk, including myself. As the department grew, I became the team lead for 3 other help desk technicians.Coordinated small projects including PC refreshes.

Marion, In

Began as Data Entry specialist for 4 months.Promoted to Laboratory technician, spending 90% of my time repairing glasses, edging, and tinting eyeglass lenses, for two office locations.

Bachelor’S Degree, Information Technology

A.A.S., Computer Network Systems, 3.73 Cumulative Gpa

Activities and Societies: National Technical Honor Society