Lucio Leone Email & Phone Number

Cultivate social media presence for a small business and fortify business brand. Collaborate with business owners to develop and implement marketing strategies. Built and maintained website.

Greater New York City Area

Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Identify, research and resolve member issues by providing knowledgeable and professional service. Contribute to the attainment of department sales and service goals. Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, average speed of answer, quality monitoring scores, etc.

Highland, New York

First point of contact for bank patrons. Keep track of vaulted currency and all loose currency in the branch. Work alongside management to build and enact marketing plans. Train and supervise all new hires. Delegate branch-level responsibilities to employees. Carry out day-to-day tasks such as security checks, computer system maintenance, supply and money orders, et cetera.

Poughkeepsie, Ny

Record beds, images, and spots using Final Cut Pro, NexGen, and Audio Vault. Write commercial and public service announcement scripts, as well as a handful of press release rough drafts. Coordinate remote events by acting as an ambassador between programming, sales, and on-air talent. Supervise interns to ensure proper running of events. Gather demographic information and engage public to promote the stations in the cluster and build listenership.

-Co-created the station as a member of the think-tank during its inception and launch. -Organized and staffed promotional events, contests, and communicated with on-campus groups. -Drafted many promotional materials, including posters, press announcements, et cetera. -Assembled launch day activities and promotions.-Broadcasted a weekly live radio show.

-Contacted local organizations for on-air promotions and business. -Acted as a liaison between WVBR and new on-campus pub. -Planned, organized, and staffed promotional events and remotes. -Recorded images and sweepers.-Acting member of the Cornell Radio Guild.

-Wrote scripts and recorded commercials, PSAs, and bumps. -Conducted contests, represented the station as part of the road crew, and built listener base through visibility and interaction. -Received top score on intern "homework assignments" including writing/recording HealthQuest commercial and planning large-scale radio promotion. -Set-up and staffed remote events.

Bachelor Of Science (Bs), Communication And Media Studies, 3.47 Gpa

Activities and Societies: Communications department functions, WVBR-FM & CornellRadio.com, Member of Radio Guild, boxing club, psychology.

High School Diploma, 4.0 Gpa

Activities and Societies: National Honor Society, Debate Club, Men's Choir, Chamber Choir, FBLA, Tutors Club (chemistry tutor)