Lucius Pham Email & Phone Number

New York, Ny, Us

• Counsel the full development cycle of a dynamic turnover prediction machine learning model trained upon a complex set of employee, operational, and market data from 7 major industries. Progress toward an advanced intelligence feature on Retensa's talent management software that enables clients to monitor the attrition risk, forecast the net effect of hypothetical interventions, and customize their retention solutions accordingly.• Engineer a workforce statistics/sentiment benchmarking tool through cross-functional collaboration with the Analytics, Technology, and Consulting team. Design an interactive dashboard to synthesize the talent insights derived from feedback gathered throughout the employee lifecycle. Establish a baseline for business leaders to understand the competitive landscape of their respective sectors and strive to cultivate the best in class talent-first culture.• Lead a comprehensive exit interview metadata analysis project to surface the representative employee perspectives on their work experience in the previous year. Extract the emerging recruitment, engagement, and retention trends from >10,000 surveys and >1 million data points; package them into an annual Talent Analytics webinar presented to hundreds of People & Culture executives.

Milwaukee, Wisconsin, Us

• Collaborate with the Innovation Team under the Assessment Center of Excellence to support the development, validation, and deployment of ManpowerGroup's proprietary personnel assessment tools that have been administered to 140,000+ participants in 26 countries.• Leverage quantitative analysis and data visualization software including R, Python, SPSS, PowerBI, and Excel to help conduct assessment validation studies, construct predictive analytics models for Associates' future performance/reliability, and derive insights from employee sentiment to inform in-house retention efforts.• Contribute to envisioning and realizing the MyPath platform that (a) identifies and addresses professional development needs of Associates, (b) anticipates and supplies in-demand talent for clients in search, and (c) provides a seamless talent management hub for internal stakeholders.

New York, Ny, Us

• Co-direct and oversee new hire survey, commitment evaluation, and exit interview analysis projects for 10,000+ employees from leading domestic and international corporations. Diagnose the root causes of turnover during Great Resignation with an employee-centric data analysis approach; bridge the gap between leadership and the workforce, allowing employers to foster work environment with meaningful motivators for top talent to stay committed. • Aggregate scattered HR, financial, and operational data to compute direct, indirect, and total cost of turnover for clients using intricate logics and formulas. Run cost-benefit analysis to devise an action plan, estimate program budget, and determine ROI of minimizing separation. • Research and leverage machine learning capabilities to facilitate text mining (verbatim feedback categorization, keyword extraction, thematic analysis) and predictive modelling (turnover forecasting via Naïve Bayes, XGBoost, support vector machine, random forest, multiple/logistic regression models).

New York, Ny, Us

• Performed Annual Metadata Analysis on exit interview responses from 30+ clients operating in several industries (e.g., professional services, healthcare, technology, social assistance,...). Surfaced top Attractors and Detractors to inform 78 U.S. employers in the "Mobility and Talent Management" Virtual Roundtable of 2021 retention trends.• Examined separating employee sentiment to uncover strengths and areas for improvement within clients' retention strategies. Deployed statistical tests to turn feedback into concrete themes that guide intervention for specific employee groups, segmented by demographic categories and organization. Supported delivering report summaries and recommendations to senior executives.• Collaborated with the software development team to revise, upgrade, and test people analytics reports and dashboards on TalentPusle--an employee experience platform. Designed from scratch a Red Flag report that notify users of high-importance/alerting survey responses in visual forms (word cloud for comments, line chart for changes over time, sunburst for drill-down on targeted populations, etc).

New York, Ny, Us

• Compiled and analyzed 8,000+ data points from an Employee Wellness Survey distributed to a diverse range of U.S. organizations using Excel and SPSS. Extracted key findings and presented statistical results in a business-oriented infographic that was posted on social media channels to promote employee well-being amid the COVID-19 pandemic. • Synergized the effort of the Talent Management team and the Technology team to design HR metrics reports on the company’s survey software product, enabling 40+ active clients to make informed data-backed decisions to effectively combat the forces that drive employees away.• Conducted voice-based exit interviews with separating employees. Listened to their feedback, documented verbatim responses, coded the interviews, and fed data into the software to update real-time dashboards.

Hanoi, Vn

• Collaborated with a co-counselor, throughout 2 separate camps with 100+ participants in each, to lead a team of 15 campers from the age of 9 to 13. • Guided the teams to work collaboratively through entertaining educational activities including producing a global issues-themed commercial film, collecting recyclable waste, performing on a talent show, and solving riddles. • Partnered with field experts and speakers to facilitate interactive learning experience in robotics technology and environmental issues workshops, which were designed to expose campers to the knowledge and skills that they could immediately utilize in the subsequent experiential learning activities. • Advised campers on teamwork improvement, effective communication, and transition between stages in the learning process, to successfully lead 1 team to championship in the camp-wide competition.

Wayzata, Mn, Us

• Participated as a member of the Catholic Newman Club to help enable religious practice access to a diverse range of Roman Catholics including students, parents, faculties, and other non-university affiliated fellow congregants. • Aided a board of 6 members in accommodating priests to come to the university campus to celebrate masses and offer confession sessions, as well as creating plan and schedule for off-campus spiritual retreats.

• Coordinated with eight professional staff to set up the school’s new library to improve students’ access to learning materials. Worked with four staff to arrange new classrooms and a computer lab.• Evaluation of performance: Rated 4/4 by the supervisor on key criteria (effective communication, proactivity, self-motivation, adaptability, teamwork, ability to quickly learn novel skills, etc.).

• Coordinated with 8 professional staff to set up the school’s new library to improve students’ access to learning materials. Worked with 4 staff to arrange new classrooms and a computer lab. • Evaluation of performance: Rated 4/4 by the supervisor on key criteria (effective communication, proactivity, self-motivation, adaptability, teamwork, ability to quickly learn novel skills, etc.).

Master Of Arts - Ma, Industrial And Organizational Psychology

Base Summer Program

Bachelor'S Degree, Psychology