Lucky Panelo
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Lucky Panelo Email & Phone Number

Senior Analyst @ bswift | Delivering Exceptional Account Service at bswift
Location: Houston, Texas, United States 4 work roles 1 school
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Current company
bswift
Role
Senior Analyst @ bswift | Delivering Exceptional Account Service
Location
Houston, Texas, United States
Company size
828 employees

Who is Lucky Panelo? Overview

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Quick answer

Lucky Panelo is listed as Senior Analyst @ bswift | Delivering Exceptional Account Service at bswift, a company with 828 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Lucky Panelo.

Lucky Panelo previously worked as Senior Analyst, Account Service at Bswift and Lead Associate - Implementation Consultant at Willis Towers Watson. Lucky Panelo holds Computer Information Systems from University Of Houston.

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bswift

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Profile bio

About Lucky Panelo

I have a degree in Computer Information Systems from the University of Houston, where I obtained a Lean Six Sigma Yellow Belt certification. For the past 5.5 years, I have been working as a Business Systems Analyst, most recently as a lead associate, Implementation Consultant at Willis Towers Watson. My core competencies include business analysis, system configuration, user acceptance testing, and project management.In my previous role, I facilitated client calls, led user training, assisted with project planning, delegated and reviewed work, and summarized system release notes. I also mentored other business analysts and ensured best practices and standards were followed. I contributed to the successful delivery of annual enrollment and significant change orders for multiple clients. I am passionate about providing solutions that meet client needs and enhance user experience. I value collaboration, innovation, and continuous learning. I can bring diverse perspectives and experiences to the team, as I speak Tagalog, and have expertise in healthcare information systems.

Current workplace

Lucky Panelo's current company

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bswift
Bswift
Senior Analyst @ bswift | Delivering Exceptional Account Service
chicago, illinois, united states
Website
bswift.com
Employees
828
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4 roles

Lucky Panelo work experience

A career timeline built from the work history available for this profile.

Senior Analyst, Account Service

Current
Bswift
Mar 2024 - Present

Lead Associate - Implementation Consultant

Willis Towers Watson

Houston, Texas, United States

  • Facilitated client calls for requirements gathering, and analysis of business processes and solutions to meet clients’ needs
  • Led user acceptance training along with the PM, responsible for providing test case criteria and provided input on the client agenda
  • Assisted PM with development of project plan for annual enrollment and significant change orders
  • Delegated and peer reviewed work of Business Analysts to ensure quality on-time work
  • Summarized system release notes and prioritized testing to ensure releases are appropriately tested
  • Mentored other Business Analysts and ensured system development lifecycle best practice and standards are followed by them
Dec 2021 - Aug 2023

Business System Analyst

Empyrean Benefit Solutions, Inc.
  • Owned successful end-to-end delivery of annual enrollment development for 13 clients
  • Created, maintained and executed accurate and detailed test plans structured around system changes and enhancements to resolve business-impacting issues
  • Developed and maintained business requirements documents (BRDs) and business processing guides
  • Analyzed and translated complex business requirements into system configuration
  • Researched and resolved 30+ participant cases weekly in the CRM system to address participant escalations and issues
  • Utilized SQL and Excel to develop solutions to identify root cause analysis
Mar 2018 - Dec 2021

Energy Consultant

Sector 7 Energy

United States

  • Proactively seek out new clients on a daily basis in order to lower the cost of energy between consumers and producers
  • Arranged contracts for business to business transactions
  • Priced energy based on market conditions
  • Analyzed market conditions and trends
Jun 2017 - Nov 2017
Team & coworkers

Colleagues at bswift

Other employees you can reach at bswift.com. View company contacts for 828 employees →

SW Swan Watkins Swan Watkins Colleague at Bswift Greater Chicago Area, United States View → JH Joyce H. Joyce H. Colleague at Bswift Greater Phoenix Area, United States View → MM Mykisha Mccraney Mykisha Mccraney Colleague at Bswift Greater Chicago Area, United States View → JW Jasmine Washington Jasmine Washington Colleague at Bswift Greensboro, North Carolina, United States, United States View → JJ Janelle Jackson Janelle Jackson Colleague at Bswift High Point, North Carolina, United States, United States View → NC Nicolas Cesario Nicolas Cesario Colleague at Bswift Greater Chicago Area, United States View → LO Lauren Owen Lauren Owen Colleague at Bswift Barrington, Illinois, United States, United States View → CS Charlene Sypolt Charlene Sypolt Colleague at Bswift Greater Pittsburgh Region, United States View → AD Aradhna Dayal Narain Aradhna Dayal Narain Colleague at Bswift Minneapolis, Minnesota, United States, United States View → CS Christine Santopolo Christine Santopolo Colleague at Bswift United States, United States View →
1 education record

Lucky Panelo education

  • University Of Houston
    University Of Houston
    Computer Information Systems
FAQ

Frequently asked questions about Lucky Panelo

Quick answers generated from the profile data available on this page.

What company does Lucky Panelo work for?

Lucky Panelo works for bswift.

What is Lucky Panelo's role at bswift?

Lucky Panelo is listed as Senior Analyst @ bswift | Delivering Exceptional Account Service at bswift.

Where is Lucky Panelo based?

Lucky Panelo is based in Houston, Texas, United States while working with bswift.

What companies has Lucky Panelo worked for?

Lucky Panelo has worked for Bswift, Willis Towers Watson, Empyrean Benefit Solutions, Inc., and Sector 7 Energy.

Who are Lucky Panelo's colleagues at bswift?

Lucky Panelo's colleagues at bswift include Swan Watkins, Joyce H., Mykisha Mccraney, Jasmine Washington, and Janelle Jackson.

How can I contact Lucky Panelo?

You can use AeroLeads to view verified contact signals for Lucky Panelo at bswift, including work email, phone, and LinkedIn data when available.

What schools did Lucky Panelo attend?

Lucky Panelo holds Computer Information Systems from University Of Houston.

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