Web/Social Media/It/Office Manager
San Francisco Bay Area
• Office ManagementResponsible for the day-to-day office operations of the non-profit organization which produces the annual parade and celebration. Ensure office is in proper working order. Manage the office, including the proper functioning of all office equipment, efficiency and functioning of multiple work areas, supply room and conference room. Manage office supplies and placing orders when needed. Facilitate communication with a wide variety of constituents, including vendors, volunteers, contractors, sponsors and talent. • Social MediaManage social media accounts, including marketing of Official San Francisco Pride Events. • Local Area Network ManagementResponsible for all aspects of the office network, including desktop workstations, local server, and printers. Keep track of software licensing and updates. Troubleshoot problems with network, printers, resolve desktop hardware and software issues and manage wireless network. Manage local Exchange Server, created user inboxes and accounts for the local domain. • Online Service AccountsMaintain and update contact information on all SF Pride service accounts, including online donation management system, Salesforce for Nonprofits, Wufoo form and data system, social media accounts (Facebook, Twitter), Google Checkout, Square, etc. • Website ManagementContent: Responsible for managing web page, providing updates and working with staff, contractors and venue and stage managers to manage up-to-date content and usability. Web Server: Configured web server on a virtual server platform. Monitored site traffic and developed and implemented contingency plans to ensure website availability during peak usage dates. Ticket Sales: Developed online applications for online payment for ticketed programs, covering SF Pride’s Grandstands, VIP Party, Official Events, City Pass and Pride Pass. Produced daily and summary reports to Executive Director.