Luc Ndabaneze Email & Phone Number

Lausanne, Vaud, Switzerland

Lausanne, Vaud, Switzerland

Lausanne Area, Switzerland

• Providing IT system administration support to projects• Manage systems running applications and database systems including storage, monitoring & backup responsibilities• Deploy solutions and systems using industry standard tools (Puppet, Cobbler and Vagrant).• Develop solutions to package and deploy to new and existing clients.• Develop new systems to enhance and improve both solution design and system architecture.

1. Responsible for production support of the entire solution of the Swiss Lottery Romande : host, terminals and internet platform providing 24 /7 front-line support to resolves issue within SLA2. Responsible for planning and coordinating all activities related to the production system(incident, problem and change management), coordination and execution of software releases3. Monitor production and tests domains applications, servers and hardware (Windows & Linux RHEL).4. Provide… Show more 1. Responsible for production support of the entire solution of the Swiss Lottery Romande : host, terminals and internet platform providing 24 /7 front-line support to resolves issue within SLA2. Responsible for planning and coordinating all activities related to the production system(incident, problem and change management), coordination and execution of software releases3. Monitor production and tests domains applications, servers and hardware (Windows & Linux RHEL).4. Provide system administration support to production and test environment servers (log management and analysis, backup)5. Responsible for the overall security of the production environment (managing internal and external user’s access to servers, installing server hardening procedure, installing emergency security updates etc…)6. Organize, manage and lead production and test servers maintenance cycle with minimum downtime.7. Develop scripts and other automation tool used to facilitate build, integrate, deploy and manage software release to various platform 8. Support scheduled and unscheduled failover exercise (network & application) on production, test and development domains. Show less

1. Responsible for installing and maintaining web-based application upgrades. This includes supporting production installs performed by the client. 2. Responsible for domain replication, support and management.3. Supporting scheduled and unscheduled DR exercises on production and development domains. 4. Troubleshoot BAU frontend, middleware and backend application issues or its associated technologies. 5. Install and configure Websphere Component on Window Server… Show more 1. Responsible for installing and maintaining web-based application upgrades. This includes supporting production installs performed by the client. 2. Responsible for domain replication, support and management.3. Supporting scheduled and unscheduled DR exercises on production and development domains. 4. Troubleshoot BAU frontend, middleware and backend application issues or its associated technologies. 5. Install and configure Websphere Component on Window Server 2000/2008 (Http server, Http plugin, Application servers and MQ).6. Install Linux OS (RHEL 5.5) and configure HA solution (RCS, VERITAS). 7. Perform technical audit of client production domain and provide recommendations on system performance tuning (AIX, HP-UX). 8. Train new staff members and act as a positive role model to them. 9. Plan, co-ordinate and provide documentation to the client.10. Liaise with engineering teams to develop solutions to issues that have arisen. Show less

1. Providing 3rd/4th line support for the NHS Choose and Book eBookings software.2. Working towards Service Level Agreements in line with ITIL standards.3. Investigating/analysing and providing comprehensive solutions for service requests.4. Reading source code, debugging errors, reading log files, proactively monitoring client system and running test scripts.5. Querying databases in CCL (Cerner’s proprietary sql-based database querying language) to determine problem resolution… Show more 1. Providing 3rd/4th line support for the NHS Choose and Book eBookings software.2. Working towards Service Level Agreements in line with ITIL standards.3. Investigating/analysing and providing comprehensive solutions for service requests.4. Reading source code, debugging errors, reading log files, proactively monitoring client system and running test scripts.5. Querying databases in CCL (Cerner’s proprietary sql-based database querying language) to determine problem resolution or to produce complex scripts that are used mitigate high severity issues.6. Influencing both technical peers and customers at a technical level.7. Creating knowledge sharing documentation and facilitating knowledge transfer to clients.8. Training and mentoring new associates on solutions. Show less

Bsc Honours Joint Degree

Computer Science (single Modular)

Bsc Joint Degree, Computer Science, Minor Mathematics