- Sole Desktop Support Technician supporting 120+ students and 15+ staff. - Setting up and Managing G Suite for Education account. - Setting up and managing student Chromebooks, desktops and staff laptops. - Setting up and Managing the schools Network Infrastructure. - Developing policies and procedures for use of IT equipment. - Developed Disaster Recovery Plan. - Microsoft 365 Administration – Managing and creating mailboxes, groups, Domains, DNS entry and Security policies for Threat Management. - Windows Server 2016 Administration - Active Directory, Hyper-V, Updates and Group Policy - Managing all Backups.

- Provide Information Technology consulting for various clients throughout Ohio.- Support clients with hosted emails services hosted by TCS (Microsoft Exchange Server 2016)- Support client in the installation and management of on/off premise IP phone systems such as FreePBX and 3CX.- Support & Manage client servers, desktops, printers and laptops.- Install & Setup Network Infrastructure hardware such as routers, firewalls and switches.- Provide maintenance services for client server and desktop operating systems i.e. Windows Server 2012 R2, Windows Server 2016, Window 7, Windows 8 and Windows 10.- Installing and managing backups for clients utilizing BackupAssist and Acronis.- Pulling network drops and completing terminations (RJ-45 and Patch Panels)- Providing client support remotely and onsite (Businesses & House Calls)- Documenting all processes and client information within a ticketing system (Pulseway) and IT Documentation software (ITGlue).- Supporting clients with Access Control and Security Camera systems.- Install & Setting up enterprise grade Wi-Fi systems utilizing Cisco and Ubiquiti equipment.- Troubleshoot network issues utilizing various Klein Tools i.e. Toner, Cable tester and other tools such as a Pockethernet.- Support client in the maintenance and installation of tax and accounting software i.e. QuickBooks, Proseries and Sage 50.- Support clients experiencing various cyber threats i.e. Ransomware, malware and viruses.

- Operate, monitor, maintain and resolve abnormal conditions in network and data center systems including: servers, network, software, and electrical and mechanical facility systems; - Track and report on all work efforts and assigned system status including answer and resolution within ticketing system for clients (Remote Hands) and ensure client satisfaction; - Monitor and track assigned core infrastructure and network; - Properly escalate issues to Sr. Engineers as needed;- Rack and test servers and network equipment; and- Maintain documentation, labeling, and industry standards.

• Interior/exterior detailing of commercial/private aircraft within Ohio, Pennsylvania, and Detroit; • Proficient in variety of equipment including: metal buffers, paint polishing/restoration, and cutting tools, as well as Areal and Scissor Lift certified;• Site Lead when manager is on another worksite or otherwise unavailable; and• Customer service, i.e. billing for work scope and inspections to ensure accuracy for clients.

- Maintain, install and update various security systems.- Install and Maintain IP and Coax camera systems i.e. Axis Cameras.- Assist in programming client cameras, security systems to servers and designated stations.- Install Access Control systems involving Motion Sensors, Mortise, Magnetic, RFID Locks, Hydraulic and Electric door openers.- Running Network drops of various length in small, medium and large scale businesses; Cat5e, Cat6 and Fiber.

• Managed daily schedules and tasks performed by Security Officers;• Assisted in and coordinated necessary training exercises of Security Officers;• Designated and distributed tasks and duties to on-duty Security Officers;• Ensured security of client facility(s) were properly maintained at all times and all Security Officers were performing necessary duties;• Maintained “fire watch” as necessary to clients’ needs;• Remained “on-call” to assist in any emergency situations; and• Composed, revised, and reviewed incident reports when an incident or injury occurred, followed by and/or concurrent with immediate contact to management and/or emergency services as needed.

• Monitored video surveillance of casino floor and hotel property;• Monitored central alarm system for fire, intrusion and duress alarms;• Responded to or dispatched Security Officers to various incidents as necessary;• Composed, revised and reviewed incident reports in reference to property damage, theft, medical occurrences, trespassing of unauthorized persons, and/or protection of guest/patron(s) property;• Assisted in “table fills” for various table games; and• Assisted casino patrons and guests in various service calls including, but not limited to, the handling of large sums of money for winnings, guest lock-outs, domestic issues, etc.

Performed as a fire team member during combat operations, mounted and dismounted.Communicated urgent orders and directions effectively to a team of four.Gathered evidence and processed evidence during combat training missions.Combat Deployment Operation Iraqi Freedom from 2007 to 2008 (7 months)Maintained security for local areas and performed route clearance for high ranking officialsMaintained security (static) for forwarding operating base (FOB).Quick Reaction Force (QRF) and Personal Security Detachment (PSD) experience while in a combat zone.