Lucy Morris work email
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Lucy Morris personal email
As a retail brand marketing & communications specialist with experience across the marketing mix, I have developed expertise in brand positioning, agency management and in-store brand execution. My talent lies in delivery of marketing strategies through creative projects, capitalising on broad business acumen, meticulous organisation and a natural instinct for customer insight.I love bringing creative concepts alive, making a difference at Board level and adding the value to customer experiences that drives revenue growth. Highlights over the years include major rebranding exercises at M&S, where I started my career, and at Primark, where I pioneered an in-store brand transformation that is still in use today.At the heart of my success has been a sharp focus on understanding the customer; their needs, desires and ways of making purchasing decisions. I love having the opportunity to steer commercial responses to change, with a primary tactic always to bring flexibility and collaborative communication to rapidly evolving environments.I’ve developed an affinity for working with internal and external creative partners to deliver commercial objectives. My proudest achievements have come while leading cohesive multi-disciplinary project teams; as a natural coach, I enjoy building relationships with all types of people, and above all, I understand the importance of building the trust and rapport that is so crucial to successful project delivery.I’m currently seeking new opportunities and would welcome approaches from recruiters.Specialities:♦ Strategic planning across retail brand marketing / comms; in-store, digital, e-commerce.♦ Customer and employee comms programmes.♦ Creative project management; budgets, organisational frameworks, data analysis.♦ Team leadership; coaching and mentoring.♦ Stakeholder engagement with colleagues, clients, agencies, suppliers and partners. ♦ Brand Execution/ Visual Merchandising/ In-Store Product Presentation.
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Senior Marketing Programme ManagerMarks And Spencer Dec 2018 - Oct 2019Established robust planning and governance for M&S marketing strategy and plan; collaborated with wider marketing team and senior stakeholders to support M&S transformation programme, with lead role in design and execution of programme plans for up to 41 concurrent marketing projects across Womens, Mens, Kids and Home. -
Consultant - Marketing & Comms ProjectsPrimark Stores Limited Jun 2017 - Nov 2018Worked with global teams from Marketing, VM, Retail and Comms, as well as creative partners to project manage an internal digital communications programme to deliver in-store brand execution and new VM initiatives. -
Marketing ConsultantIndependent Consultancy Nov 2015 - May 2017I focused on building a portfolio of consultancy clients, as well as time spent on my personal skills development.Highlights included working with a skincare brand to refresh brand proposition, product range and customer targeting, as well as working in schools with other business professionals to coach and mentor young people, as part of the Prince’s Trust Mosaic Mentor Programme.
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Internal Brand Comms ConsultantTarget Australia Mar 2015 - Oct 2015United KingdomDuring this eight month project working remotely with one of Australia’s biggest retail brands, I launched a consistent brand proposition for in-store marketing and visual merchandising.This involved devising and executing an innovative internal communication programme for >1,800 staff, maintaining strict budget control by using online training tools, live events and films featuring external opinion formers.Working closely with Director of In-Store Marketing & VM, I drove significant cultural and brand communication change across 300 stores, with a more consistent and compelling look and feel at key employee and customer touchpoints. -
Project Manager, Marketing & CommsPrimark Mar 2011 - Dec 2014Reading, United KingdomContracted initially to lead a major in-store brand transformation, I followed up with a second project delivering two major global rebrands and a business-critical packaging and labelling project that supported expansion into new territories, including USA.I oversaw the rebranding of Denim across Womens, Mens and Kids, from creative concept through to campaign delivery, working closely with external agencies and internal business partners to Board level.As part of this project I developed a packaging and labelling approach that was so effective it was rolled out as a blueprint.Other highlights included a major rebrand of Lingerie that was instrumental to a growth in UK market share from 12% to 20%, developing more segmented communications strategies that enhanced positioning and attracted new customers.One of my biggest career achievements to date was conceiving and delivering a transformation of in-store look and feel, achieving a step change in Primark brand proposition in in-store POS and display strategy still in use today.Securing executive sponsorship and investment, I led a large agency and internal team that delivered ten launch events across Europe, building an entirely new visual merchandising strategy from scratch and influencing a major shift in culture and staff engagement.We were proud to be shortlisted then placed second at the Internal Comms Award at PR Consultants Association Award in 2012. -
Marketing ConsultantNew Look Dec 2009 - Sep 2010London, United KingdomAt New Look I provided guidance and advice on brand positioning, working closely with a dedicated change management team and global brand agency, Fitch, to optimise brand communication for customers and employees.The new strategy meant a simplified brand message, with ROI measured through meticulous project management toolkits and frameworks. -
Head Of Business OperationsGraham & Green Oct 2006 - Oct 2007London, United KingdomWorking closely with the business owners, I delivered an entirely new store concept, from initial creative ideas through to project completion, revamping layout and design to align the in-store brand experience with web and mail order. -
Marketing ManagerMosaic Fashions (Coast, Oasis, Karen Millen, Whistles) Apr 2005 - Aug 2006London, United KingdomI initially consulted for Mosaic in a strategic brand development role as they absorbed Karen Millen and Whistles into their portfolio, which also included Coast and Oasis.This expanded into being asked to set up the marketing strategy and function for the new brands from scratch, working across the marketing mix, including campaigns, advertising, store card, web, PR, events and market research, before recruiting and handing over to permanent marketing managers.Highlights including directing a multi-disciplinary team for a major Karen Millen Spring campaign, as well as organising large scale PR events for listing on the Icelandic stock exchange.
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VariousMarks & Spencer 1997 - 2004London, United KingdomAfter selection for the graduate training programme, I was promoted six months ahead of schedule to launch a new food hall, progressing through retail management roles, including leading Womenswear in a Glasgow store as it doubled in size.In 2003 I was promoted to head a major womenswear rebranding and commercial layout policy for M&S womenswear.
Lucy Morris Skills
Lucy Morris Education Details
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Professional Certificate In Executive Coaching -
Introduction To Psychology -
Career Mentoring & Coaching -
2:1 With Distinction For Spoken French
Frequently Asked Questions about Lucy Morris
What is Lucy Morris's role at the current company?
Lucy Morris's current role is Retail Brand Marketing & Comms | Retail Training | Project Management | Team Leadership | Executive Coaching.
What is Lucy Morris's email address?
Lucy Morris's email address is lu****@****o.co.uk
What schools did Lucy Morris attend?
Lucy Morris attended Henley Business School, Monash University, The Open University, University Of Leeds.
What skills is Lucy Morris known for?
Lucy Morris has skills like Retail, Brand Development, Marketing, Strategy, Visual Merchandising, Management, Sales, Business Strategy, Performance Management, Marketing Strategy, Fashion, Account Management.
Not the Lucy Morris you were looking for?
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4brookes.ac.uk, hotmail.com, brookes.ac.uk, lsbu.ac.uk
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Lucy Morris
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Lucy Morris
Msc Occupational Psychology, Insights Discovery Practitioner, Ilm Accredited Coach. Learning And Development Partner At UkaeaUnited Kingdom -
Lucy Morris
Catterick Garrison
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