With over 20 years of experience in sales and operations management, I am passionate about driving business growth, delivering customer satisfaction, and building long-term relationships. As the Director of Sales and Business Development at Interactive Interiors, I lead a team of professionals who provide innovative and customized solutions for smart home and commercial automation. I am motivated by the mission of Interactive Interiors to create exceptional experiences for our clients through cutting-edge technology and exceptional service.In my current role, I leverage my skills in relationship building, sales management, and strategic planning to identify and pursue new opportunities, expand our market presence, and increase our profitability. I also oversee the operations of the company, ensuring that we have efficient and effective processes, policies, and procedures in place. I have successfully implemented inventory control, performance review, and safety plans, as well as created and executed strategic plans for process improvement and market expansion.
Interactive Interiors
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Director Of Sales And Business DevelopmentInteractive Interiors Sep 2021 - Present
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Director Of OperationsInteractive Interiors 2019 - Oct 2021*Identify opportunities for process improvement, create and drive execution of strategic plans to increase profitability.*Created company SOP, safety plan, fleet management and implemented inventory control procedures*Developed and implemented process and guidelines for employee performance reviews, recruitment and promotions*Direct business growth initiatives including creation of KPIs, budgets and new market expansions.
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Lg Regional ManagerMarketsource Inc.- Lg Apr 2018 - Jun 2019*Manage 14 Account Managers across four Southeastern states and led the company in sales 10 out of 12 months for 1,250 retail locations.*Performance driven management responsibilities included; team and individual productivity, motivating and coaching to achieve individual metrics, hiring and firing, prospecting for new business.*Created and maintained vendor relationships with senior executives to consistently grow my clients brand.
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National ManagerMosaic North America Jan 2016 - Jan 2018Chicago, Illinois, Us*Managed 16 Account managers in the US and Canada, averaging 30% YOY sales growth.*Created sales strategies to drive sales within existing and new accounts.*Oraganized road shows and exceeded nation sales goals during new product launches, managed product lifecycle. -
General ManagerBest Buy Mobile Nov 2004 - Jul 2015Richfield, Minnesota, Us*Managed profitability, exceeding sales targets in a 55 million location through world class customer experience, organic growth, productivity, and team development.*Drove the Vision and Strategy for Operational Excellence for 16 store grand openings; created an unbridled employee culture; hired, attracted and retained top talent.*Wrote and implemented SOPs; delivered presentations on best practices regarding sales strategies, productivity and product line execution.*Managed 125n direct/indirect reports; ensured district-wide compliance with file retention, HR/government and labor laws, I-9/E-verify, audits and workers' compensation. -
Talent Development ManagerVictoria'S Secret Nov 2004 - Nov 2006Columbus, Ohio, Us*Drive sales through team motivation and performance management.*Meet aggressive headcount goals, recruiting and retaining top talent.*Complete onboarding process for new employees and conduct ongoing training to deliver company vision.
Lucy Brown Education Details
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University Of Georgia - Terry College Of BusinessBusiness Management
Frequently Asked Questions about Lucy Brown
What company does Lucy Brown work for?
Lucy Brown works for Interactive Interiors
What is Lucy Brown's role at the current company?
Lucy Brown's current role is Sales Director | Business Development | Relationship Manager.
What schools did Lucy Brown attend?
Lucy Brown attended University Of Georgia - Terry College Of Business.
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