Lucy Capel Email & Phone Number

Tralee, County Kerry, Ireland

I assist customers in finding the clothing they want and or need. I offer fashion advice and suggestions on what looks good on them. We also manage a social media account to gain customer attraction. Other duties include keeping the store to a high standard by keeping it clean, well stocked and well presented. I also process back office jobs such as cashing off, banking, scanning deliveries, transferring stock to other store locations etc.

Dublin, County Dublin, Ireland

I log call details and customer information in secure systems, improving data collection measures.I handle high call volumes with accuracy and proficiency for optimum productivityProcessing complaints professionally, seeking effective and timely resolution for customer satisfcationUsed strong commuinication skills to appease disappointed customers while using my problem solvingskills

Weston-Super-Mare, England, United Kingdom

Greeting customers and helping them with their requests. Further trained on the POS system for retailpurposesOrganising the shop floor, keeping it tidy and cleanAfter being promoted to Supervisor I was assigned with more responsibilities: Cash handling andbanking, paperwork regarding storeoperations, audit paperwork, etcLeading and motivating the team to ensure we are hitting sales, CTP'S and AMT's targetsResponsible for opening and closing the store, including till… Show more Greeting customers and helping them with their requests. Further trained on the POS system for retailpurposesOrganising the shop floor, keeping it tidy and cleanAfter being promoted to Supervisor I was assigned with more responsibilities: Cash handling andbanking, paperwork regarding storeoperations, audit paperwork, etcLeading and motivating the team to ensure we are hitting sales, CTP'S and AMT's targetsResponsible for opening and closing the store, including till operations, paperwork and health andsafety measuresManaging and taking in deliveries and rotating stock, keeping the stockroom tidy and sorting stockavailabilityIn my time of leadership I acheived a 15% increase on top of our targets Show less

Weston-Super-Mare, England, United Kingdom

Due to working through the pandemic/lockdowns, I was trained on track and trace system, responsiblefor taking their informationduring this timeTrained on delivery services such as Deliveroo and Click & CollectPreparing drinks and dessert orders and ensuring customers needs are met, helping them with anyrequests they may haveKeeping the restaurant clean and tidy during service hours

Weston-Super-Mare, England, United Kingdom

Taking and arranging bookings / and assisting Kitchen Staff with organised events such as Pizzaparties.Commuinicating with kitchen staff and other floor staff to ensure service ran smoothly and to supporteach otherKeeping the restaurant clean and tidy during service hoursTrained on POS system and other methods of payment such as gift cards and E-vouchersI would always acheive a high positive survey from customers, around 85%

Weston-Super-Mare, England, United Kingdom

Delivering the food to the guests quickly and in an organized mannerWorking together with the team members to make sure the events went smoothlyArriving early to set up Events and staying late to clean.

Weston-Super-Mare, England, United Kingdom

Originally pot-washer, later trained as a food runnerTaking orders and preparing foodMaintaining the tearoom clean and keeping it to a high standard