Lucy Castillo Email & Phone Number

Experienced Territory Manager and Senior Customer Care Manager with over 20 years in customer support, sales, and account management. Proficient in managing large sales territories, driving account growth, and delivering customized solutions to enhance client satisfaction. As a Territory Manager, managed 40 accounts, focusing on strategic territory coverage and fostering strong client relationships. As a Senior Customer Care Manager, skilled in leading high-performing teams and managing over 2,000 international and domestic accounts. Experienced in sales forecasting, CRM management, and cross-functional collaboration to achieve business goals. Fluent in English and Spanish. Passionate about empowering teams and optimizing sales operations for continuous improvement.