Lucy Centeno Email & Phone Number

- Manage entire building operation, management team and all staff- Manage all warehouse functions: E-Commerce, Wholesale, implementation of pick-pack-ship system- Ability to handle and monitor all logistic projects- Ensure the efficiency of warehouse workflow- Develop employee policies and procedures to adhere to conduct and productivity- Implement changes, improve and develop processes to improve customer experience- Review and negotiate contracts and costs, maintain within budget- Maintain strong working relationships with vendors and suppliers- Work closely with corporate management to review, improve and maintain accurate inventory standards

-Manage inventory for 920,000 square feet facility-Plan and anticipate slotting and zoning for new skus in facility-Manhattan Associates Warehouse Management System-Work with all departments to develop and maintain accuracy standards to ensure unit inventory integrity-Document transfers to other warehouses and vendors-Manage flow of new sku items to update in warehousing system to make available for sales -Troubleshoot, research and resolve expected inventory discrepancies -Coordinate with corporate office for SKU updates which include pricing, safety, re-labeling, re-packaging, call-backs-Ensure inventory adjustments are accurate and documented in all warehousing systems.-Update financial accuracy of inventory adjustments into system-Coordinate and establish timeline for inventory audits-Develop presentations to review inventory tasks, training opportunities, development of operation management team to inform of inventory projects or product movement within facility-Review customer complaints or returns to resolve and review root cause-Work with vendors and corporate buying office on new SKUs being available for purchase once stocked at facility-Responsible for shipment and completing the following of corporate samples, mark out of stock product, product recall, return to vendor, vendor compliance after product has been received, transfers out of facility-Coordinate volunteer events for Kohl's Care program at current facility, work with stores and other distribution centers on scheduling-Project Management Team: Utilize Warehouse System to trigger cycle counts and focus on reduction of labor hours spent on additional labor for inventory prep -Assure efficient and timely processing of merchandise and anticipate requirements to plan accordingly.-Performance Management: Develop, train and evaluate associate productivity.-Kohl’s E-Comm Supervisor assignment history: Receiving Supervisor, Inventory Supervisor and Order Consolidation Supervisor

- Lead and coordinate activities of Operations Team Members related to shipping, receiving, packing and inventory storage with the use of RF Devices – barcode scanning and WMS.- Participated with Developed Team to produce training scripts for all job functions at our distribution centerProvide leadership and direction for Operation Team Members.- Manage, Develop and Train Safety Warehouse Program - Coordinate across shifts with other members of management team to review and implement production plans and address other operation issues.- Ensure store orders and warehouse-to-warehouse transfers are being processed according to time standards and accuracy levels.- Ensure that driving equipment of Drexel’s and Order Selectors are safe and efficient.- Production planning of team members across departments and of inbound trailers and storage of inventory within warehouse.- Lead, motivate, and listen to team in order to effectively maintain and grow productivity.- Promote a safe work place.- Communicate financial and accuracy goals to ensure efficiency and effectiveness of productivity. - Review forecast demand of our product to improve picking and packing process - Promote and participate in continuous process improvement plans of warehouse practices.- Support Culture and People Development.- Head Safety Team Development and Committee- Kronos, approval time off for team members, time-sheet approval, edit schedule in Kronos as needed. Use of Kronos reports to determine needs for production.- Exemplify positive, team-oriented values in daily activity.- Lead, coach, and develop direct reports and others throughout extended team.- Encourage development opportunities in daily roles and support cross-functional learning.- Review cost effective procedures to reduce material shipping costs.- Support a positive culture that fosters high performance and ensures bench strength.

- Support 10 Districts in our Western Region: Travel out to each district once a quarter, develop action plans, focus on achieving goals, feedback on results and review opportunity costs.- Consistently develop strong relationships with Region Vice President, District General Managers and Corporate Management.- Exceptional capability to multi-task: managing numerous projects, warehouse inventory management in improving replenishment, improve new and old product handling into the warehouse and out to our 2000+ technicians in the Western Region.- Provide strong contributions as key member Sears Six Sigma Team and Internal Auditor ISO 9001:2000 designed to evaluate problems and enhance business opportunities.- Excel in fast-paced environments, motivation of staff members to achieve optimum results in productivity, quality and performance management.- Incorporate the Company’s Vision and Mission in all aspects of decision-making.- Knowledge of Warehouse Management System – Exceed/Lawson (WMS).- Determine trends from raw data and think in an analytical manner, using various research approaches and software systems to help provide decision-making facts to management.- Provide leadership and guidance to associates and internal customers by implementing and utilizing performance measures to provide feedback, manage against performance standards, and enforce policy.- Facility Manager: Finances, Productivity and Customer Centric goals.- Developed Associate Training Guide, for nation wide use.- Manage a Team of five salary employees, one hourly associate and develop them through training and performance management.

Rancho Cucamonga, Ca

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