Lucy Chen Email & Phone Number

Taipei City, Taiwan

台灣 Taiwan 宜蘭縣

台灣 臺北市

台灣 臺北市

Under my leadership, room revenue has increased 37% with 15.51% occupancy increment within one year in 2019 which was the highest yearly occupancy & revenue on record.Achieved 73.24% occupancy in November 2019 which was the highest monthly occupancy & revenue on record.

Under my leadership, occupancy has increased 6% from 68% to 74% in 2018, and 4% increment on revenue.

Taipei

-Under my leadership, achieved 83.95% occupancy in 2014 which was the highest yearly occupancy on record. And achieved 90.21% occupancy in November 2014 which was the highest monthly occupancy on record.-Formulate annual rate strategy, budget & monthly target.-In charge for corporate accounts(Nei-Hu, Nangang, Xinyi area and TAITRA), leisure and on line.

Taipei

Responsible for the sales team target and each sales target.Responsible for enhancing higher occupancy and average room rate of the hotel.Directly report to the GM. In charge of Dunhua North Road, Minsheng East Road, and Songshan District's accounts.One of the in charge account has became Top 1 account of all the corporate companies.

Taipei

In charge of IT, Semiconductor, and Pharma (Siemens, Samsung, HP, Infineon, ext.) accountsResponsible for rooms and F&B marketing of the hotelResponsible for enhancing higher occupancy and average room rate of the hotelRooms and Conference Room business managementRenewing the annual contracts and negotiate corporate room rates with corporate accounts

Taipei

－4 years experience in telemarketing.－Achieved weekly sales goal of 100 sales over several of times.－Conduct the new staffs orientation and in-service training course.－Organized ability with 2 years administration experience.Maintaining and achieving daily and weekly sales target.Responsible for advertising, recruiting, training and motivating sales.

Taipei

*Senior Front Desk Leader Responsible for the operation at the front desk. Resposible of room assignment and new staff training. Respond to requests made by hotel guests.*Guest Relationship Officer(GRO) Maintain good communication with VIP guests of hotel. Make sure all guests special requests have been arranged before the expected time of arrival. Tend to.

Taipei

Respond to requests and/or complains made by guests.Provides cash vouchers, parking tickets, invoices, baby strollers, and announcing service for customers.

Tourism And Hospitality

Tourism Promotion Operations