Lucy Chen Email & Phone Number

Montreal, QC, CA

Paris, FR

Leading a group of ~20 researchers and scientists, we focus on improving the operational performance of production units and supply chains. We also aim to develop solutions in data science, cultivate AI culture, and prepare for technological changes. Our goal is to optimize safety, reliability, efficiency, and flexibility in our business activities while.

Paris, FR

Leading a team of ~15 - 20 data scientists and operational researchers in the US and Canada charged with developing novel data-driven research projects using machine learning, artificial intelligence, and predictive modeling to improve business return and optimize customer journey. Our team is also working on renewable energy projects that use data-driven.

Paris, FR

• Led a team of data scientists and researchers and built machine learning models to enhance the understandability of the customer journey and maximize customer lifetime value.
• Provided recommendations to optimize business decisions and to maximize marketing impact.
• Initiated and built data science projects: Develop/implement a variety of machine learning,statistical, and modeling techniques to develop predictive models and undertake related initiatives.Nominated as Local Senior.

Catonsville, MD, US

Board Member, VP Membership, from 2022 to 2024. The INFORMS Roundtable is the recognized premier destination for top-level leaders in OR/MS practice and delivers unique benefits to member organizations, their representatives, and the broader INFORMS community.https://connect.informs.org/roundtable/home

Cape Town, Western Cape, ZA

• Program Include:MIT Sloan & CSAIL Machine Learning in Business ProgramMIT Sloan & CSAIL Artificial Intelligence: Implications for Business Strategy Program2U is a US-based educational technology firm that partners with.
• Provided positive learning experience by facilitating learning sessions through instructor-led and virtual-led formats, coordinating sessions and proactively monitoring the effectiveness of training sessions.
• Created a classroom experience that energizes learners and keeps them engaged.
• Collaborated with stakeholders and subject matter experts to ensure successful training outcomes.

New York, NY, US

• Completed 4-month full-time internship during the graduate program at Columbia University
• Worked with DSA (division of special activities) in developing business intelligence to measure the impact of the department’s major resource efficiency efforts
• Supported DOS (department of operational support) performance and oversee a range of specialized and crosscutting operational capacities in the secretariat

Paris, FR

• Led budget planning calculation and prepared targets for the regions
• Conducted market research and drafted business proposal to launch new carbon-dioxide product
• Led the process of unifying and digitalizing procedure for over 800 remote depot locations
• Initiated multiple projects to increase product profitability and operating efficiency
• Developed and automated marketing tools to monitor performance

Paris, FR

• Created data models to evaluate sales and operating performance
• Forecasted market trend, identified opportunities and initiated profitability projects
• Coordinated regional budget planning and prepared targets for sales teams

Edmonton, Alberta, CA

• Managed the Search Engine Marketing (SEM) campaigns for over 20 legal products in the United States, Canada, United Kingdom, and Australia through Google, Bing and Yahoo
• Built mathematic models for campaign management and led the net income for one of the largest products increased by 300% over a six-month period

Ottawa, ON, CA

• Communicated effectively among Team China, FIFA and Canada National Organising Committee, managed conflicts and maintained a strong relationship.
• Managed daily activities and provided simultaneous interpretation during interviews with public media.

Edmonton, Alberta, CA

• Analyzed the hourly spot electricity market, hourly prices, load patterns, supply cost, regulated rate option (RRO) load, calculated hedging targets and providing sensitivity studies
• Maintained up-to-date data sets with hourly, daily and monthly load, pricing, climatic and other information
• Primary supported the NGX procurement auctions, maintained communications with stakeholders, recorded auction results and produced reports
• Operated daily mark to market calculations, interacted with finance group and resolved any discrepancies
• Developed, maintained and operated sophisticated financial models in Excel utilizing VBA and supported accurate data for Energy Price Setting Plan Application purposed for 2014-2018

Houston, Texas, US

Extensive research and thorough analysis were conducted at the project level to support the overall goals of the group. As the project manager, I closely monitored the budget, tracked costs and resource allocation, and forecasted financial needs. I created flash reports and hosted weekly updates with stakeholders. Project proposal schedules were developed.

Syracuse, NY, US

Conducted market research for global businesses and professional associations, including trend analysis, marketing assessments, educational briefings, competitive intelligence, target market identification, and strategy building.

Master Of Science, Applied Analytics

Certificate, Iri Kellogg Shaping Innovation Leaders

Machine Learning - From Data To Decision, Professional Education

Product Management Certificate, Executive Education

French Studies

Bachelor Of Commerce (B.Com.), Cooperative Education, With Distinction, Accounting And Finance

Executive Development Program