Lucy Eagle - Clevenger Email & Phone Number

Orlando, Florida, United States

Altamonte Springs, Florida

Legal Administrator / Office Manager* Prepare and file bankruptcy petitions, and drafting routine motions, legal memos and performing basic research. * Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.* Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.* Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.* Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.* Keeps the attorney informed by preparing and reviewing market analysis * Maintains office staff by recruiting and training employees.

Longwood, Florida

Customer Service Rep.* Process temporary water meter applications* Answer customer questions, investigate and resolve complaints pertaining to utility billing procedures; compute and prepare water and electric bills; review, audit, analyze and reconcile customer billing records and make adjustments as needed.* Extensive computer data entry of new utility customers; interact with customers, coordinate with utility field and office, obtain other information to assist customers, research, resolve or refer to investigators reports of unauthorized utility usage and use discretion to determine restoration of service.* Determine and resolve utility payment problems and mis-readings; research, recalculate and adjust incorrect bills.* Prepare orders to install, remove and repair meters, post, disconnect, restore, or verify services and to perform other service related changes.* Perform financial transactions including processing payments, refunds, adjusting charges.* Assist customers by phone and in person who have had their service disconnected or who have received notice to interrupt service, including granting extensions of service.* Research customer records to resolve more difficult customer inquiries and prepare correspondence in response.* Communicate with customers via telephone, mail or in person.* Assist in the training of new Customer Service Representatives and assist other departments with special projects on an as needed basis.

Education record

Education record